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- Tasks: Support the Safeguarding and Corporate Parenting Service by managing communications and coordinating meetings.
- Company: Join Havering Council, a forward-thinking local authority committed to community welfare.
- Benefits: Enjoy flexible working options, generous leave, and professional development opportunities.
- Why this job: Make a real difference in children's lives while developing your administrative skills.
- Qualifications: GCSE level education and experience in administrative support are required.
- Other info: Embrace innovation and career progression in a supportive and inclusive environment.
The predicted salary is between 29500 - 32500 £ per year.
Join Havering Council as a Service Administrator and play a vital role in supporting the Safeguarding and Corporate Parenting Service. You’ll manage communications, organise diaries, coordinate meetings, and maintain accurate records to ensure smooth service delivery. This is a fast-paced role where you’ll work closely with senior managers and teams across the council to help deliver excellent services for children and families.
Job Details
- Location: Romford
- Salary: Grade G5 - £35,520-£38,739pa
- Contract: Permanent
Key Responsibilities
- Handle telephone and email enquiries professionally.
- Organise diaries and schedules for senior management.
- Arrange meetings, prepare agendas, and take accurate minutes.
- Maintain records and databases in line with policies.
- Support administrative tasks such as arranging birth certificates and passports.
- Coordinate with internal teams for seamless service delivery.
- Provide cover for other Service Administrators when required.
What You’ll Bring
- GCSE level education or equivalent qualification/business experience.
- Experience in administrative support within local authority, health, education, or similar settings.
- Strong IT skills, including Microsoft Office.
- Excellent organisational skills and ability to manage multiple priorities.
- Ability to work under pressure and meet deadlines without compromising accuracy.
- Strong communication skills and ability to handle confidential information in line with GDPR.
- Flexible and adaptable approach to work.
Why Choose Havering?
- Excellent Local Government Pension Scheme
- Flexible Working Options – including hybrid and remote arrangements
- Generous Annual Leave – with the option to buy additional days
- Professional Development – minimum 10 days of learning annually
- Health & Wellbeing Support – including mental health resources
- Inclusive Culture – guided by our ICARE values: Integrity, Creativity, Ambition, Respect, Everyone
We’re a council that embraces innovation, encourages fresh ideas, and supports career progression. If you’re ready to make a difference in a borough that values initiative, collaboration, and civic pride we want to hear from you.
For an informal discussion about the post, please contact lauren.satchell@havering.gov.uk
The closing date for the receipt of applications is 18/02/2026; however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. Interview date to be confirmed.
Please attach your supporting statement, explaining in no more than two A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.
About Us
With its excellent transport links into central London, extensive town centre regeneration and the highest concentration of green space anywhere in London, Havering is a hub for start-ups and expanding businesses, as well as construction, logistics, engineering and manufacturing industries.
Service Administrator employer: London Borough of Havering
Contact Detail:
London Borough of Havering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the key responsibilities of a Service Administrator at Havering Council. This way, when you get that interview, you can show off your knowledge and how your skills align perfectly with what they need.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the job. Plus, it shows your genuine interest in the role!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to administrative tasks and communication skills. Role-play with a friend or use online resources to boost your confidence before the big day.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Havering Council and making a difference in the community.
We think you need these skills to ace Service Administrator
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your administrative skills in your application. We want to see how your experience aligns with the role, especially in managing communications and organising schedules.
Tailor Your Supporting Statement: When writing your supporting statement, be specific about how you meet the criteria outlined in the job description. Use examples from your past experiences that demonstrate your ability to handle multiple priorities and work under pressure.
Keep It Professional: Remember, this is a professional role! Keep your language formal but friendly, and ensure your application is free from typos and errors. We appreciate attention to detail!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at London Borough of Havering
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Service Administrator. Familiarise yourself with tasks like managing communications, organising diaries, and maintaining records. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Organisational Skills
Since this role requires excellent organisational skills, prepare examples from your past experiences where you've successfully managed multiple priorities or coordinated meetings. Be ready to discuss how you handle pressure and ensure accuracy in your work.
✨Brush Up on IT Skills
As strong IT skills are essential for this position, especially with Microsoft Office, take some time to refresh your knowledge. You might even want to practice using Excel or Word to create documents or spreadsheets that could be relevant to the job.
✨Prepare Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful ones that show your interest in the Safeguarding and Corporate Parenting Service. For example, you could ask about the team dynamics or how success is measured in this role.
