At a Glance
- Tasks: Enhance online customer journeys and manage website content for accessibility.
- Company: Join the London Borough of Havering's innovative Customer Experience Team.
- Benefits: Competitive salary, continuous learning, and career advancement opportunities.
- Other info: Collaborative environment focused on customer and service process improvement.
- Why this job: Make a real difference in digital service delivery for residents.
- Qualifications: Experience in digital design and a passion for improving user experiences.
The predicted salary is between 40000 - 50000 £ per year.
LONDON BOROUGH OF HAVERING is seeking a Senior Digital Officer to improve online customer journeys within the Customer Experience Team.
The role involves working closely with software engineers to translate requirements into effective user journeys and managing website content to meet accessibility standards.
This position also focuses on customer and service process improvement, ensuring excellent digital service delivery for residents.
The role offers a competitive salary and opportunities for continuous learning and career advancement.
#J-18808-Ljbffr
Contact Details:
London Borough of Havering Recruitment Team
We think you need these skills to ace Senior Digital Experience & Service Designer
User Journey Mapping
Collaboration with Software Engineers
Website Content Management
Accessibility Standards Compliance
Customer Experience Improvement
Digital Service Delivery
Process Improvement
