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- Tasks: Be the go-to person for HR queries and support managers with essential processes.
- Company: Join a dynamic team at oneSource in the London Borough of Havering.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Make a real difference in HR while developing your skills in a fast-paced setting.
- Qualifications: Must be organised, detail-oriented, and have strong communication skills.
- Other info: Exciting role with potential travel between offices and a focus on teamwork.
The predicted salary is between 35520 - 38739 £ per year.
The purpose of the role of Employee and Establishment Officer is to provide the first point of contact for employees and managers with routine transactional HR/Establishment queries and to be responsible for their satisfactory resolution.
Responsibilities
- Supporting managers in relation to the maintenance of their hierarchy and processing changes for both managers and employees.
- Issuing contractual changes for current employees.
- Processing leavers, honouraria payments and maternity, paternity and adoption leave.
- Extensions to acting ups, temporary appointments.
- Resolution of annual leave queries.
This post will be on London Borough of Havering Terms and Conditions and based at the Central Library, Romford in the London Borough of Havering. Travel between other offices that are part of oneSource may be required.
Qualifications
To be a successful candidate you must be a highly motivated, organised team player with excellent customer service and communication skills (both written and verbal). The ability to respond to customers effectively and efficiently is essential. You need to be hard working, focused and able to work with minimum supervision. You will be required to have proven experience in a variety of transactional HR/Establishment processes; a comprehensive working knowledge of contractual changes, legislation; various terms and conditions and experience of working to tight deadlines in a fast paced, result focused environment. You must have a high level of accuracy and attention to detail in order that data input into the Fusion HR/Payroll system, contracts that are issued are correct and records are maintained/updated accordingly. You will also have excellent ICT skills preferably using Microsoft Office including Word and Excel and have a good working knowledge of Fusion, Outlook, Civica/NEC DM and Service Manager.
About the Job
An exciting opportunity has arisen within oneSource for an Officer to work within the busy Employee and Establishment Team within Exchequer and Transactional Services. The Employee and Establishment Team are responsible for the delivery of a transactional HR service through the Fusion HR/payroll system. Providing a high quality and consistent service to our customers, whilst adhering to legislation, terms and conditions, policies and procedures at all times. This post will be based at the Central Library in Havering and on Havering's Terms and Conditions. Travel between other offices that are part of oneSource may be required.
Grade 5- £35,520 to £38,739 pa - 2 Year Fixed Term
Officer in Romford employer: London Borough of Havering
Contact Detail:
London Borough of Havering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Officer in Romford
✨Tip Number 1
Network like a pro! Reach out to current employees at the London Borough of Havering or similar organisations. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common HR scenarios. Think about how you'd handle employee queries or process changes. We want you to shine when it comes to demonstrating your problem-solving skills!
✨Tip Number 3
Show off your ICT skills! Be ready to discuss your experience with systems like Fusion and Microsoft Office. We know these tools are crucial, so let’s make sure you highlight your expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Officer in Romford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Employee and Establishment Officer. We want to see how you can support our team in handling HR queries effectively!
Show Off Your Communication Skills: Since this role requires excellent communication, don’t shy away from showcasing your written skills in your application. Use clear and concise language to demonstrate your ability to convey information effectively.
Highlight Relevant Experience: Be sure to mention any previous experience you have with transactional HR processes or similar roles. We’re looking for candidates who can hit the ground running, so let us know what you’ve done before!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at London Borough of Havering
✨Know Your HR Basics
Make sure you brush up on your knowledge of transactional HR processes. Understand the key responsibilities of the role, like processing leavers and contractual changes. This will help you answer questions confidently and show that you're ready to hit the ground running.
✨Showcase Your Customer Service Skills
Since this role involves being the first point of contact for employees and managers, be prepared to discuss your customer service experience. Think of specific examples where you've resolved queries effectively and efficiently, as this will demonstrate your ability to handle similar situations in the new role.
✨Demonstrate Attention to Detail
Given the importance of accuracy in this position, be ready to talk about how you ensure precision in your work. You might want to share examples of how you've maintained records or processed data accurately in previous roles, especially if you've worked with systems like Fusion HR/Payroll.
✨Familiarise Yourself with Relevant Software
Since the job requires proficiency in Microsoft Office and other software, it’s a good idea to mention your experience with these tools during the interview. If you have used Fusion, Outlook, or Civica/NEC DM, highlight that experience to show you're technically equipped for the role.