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- Tasks: Keep our sheltered schemes and housing offices clean and welcoming for residents and visitors.
- Company: Join the Havering Council, a supportive and community-focused local government.
- Benefits: Enjoy flexible working options, generous leave, and a strong pension scheme.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Experience with the public and practical cleaning duties is essential.
- Other info: Embrace a culture of inclusivity and professional growth.
The predicted salary is between 20000 - 28000 £ per year.
Location: Various sheltered schemes and housing offices across Havering
Directorate: Place, Housing
Contract Type: Permanent
Hours: 28.8 hours per week (including work outside normal office hours)
About the Role
We’re looking for a dedicated and proactive Housekeeper to join our Housing Services team. You’ll play a vital role in maintaining the cleanliness and safety of our sheltered schemes and housing offices, ensuring a welcoming environment for residents and visitors.
Your Responsibilities
- Cleaning internal and external communal areas to a high standard
- Reporting repairs, incidents, and issues promptly
- Supporting the team with office cleaning duties
- Promoting a positive image of the service to the local community
You’ll work closely with the Sheltered Scheme Officer and contribute to the delivery of excellent customer service, helping us put our residents first.
About You
You’ll be someone who takes pride in their work and understands the importance of creating clean, safe, and pleasant environments for others. You’ll be flexible, reliable, and able to work independently as well as part of a team.
We’re looking for someone who:
- Has experience working with the public
- Can carry out practical cleaning duties and follow health & safety regulations
- Is approachable and responsive to residents’ needs
- Can handle conflict calmly and professionally
- Is willing to work outside normal office hours and across multiple locations
Why Choose Havering?
- Excellent Local Government Pension Scheme
- Flexible Working Options – including hybrid and remote arrangements
- Generous Annual Leave – with the option to buy additional days
- Professional Development – commitment to 10 days of learning annually
- Inclusive Culture – guided by our ICARE values: Integrity, Creativity, Ambition, Respect, Everyone
For an informal discussion about the post, please contact Zoe.Sayer@havering.gov.uk
The closing date for the receipt of applications is 24/1/26; however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. Interview date to be confirmed.
Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770
Additional Information
We’re a council that embraces change, encourages fresh ideas, and supports career progression. If you’re ready to make a lasting impact in a borough that values initiative, collaboration, and community, we’d love to hear from you.
We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees.
The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.
Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.
We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.
About Us
With its excellent transport links into central London, extensive town centre regeneration and the highest concentration of green space anywhere in London, Havering has a unique offer as a place to live, work and visit. By making the most of its position and opportunities, Havering is becoming a hub for start-ups and expanding businesses, as well as construction, logistics, engineering and manufacturing industries.
Housekeeper in Romford employer: London Borough of Havering
Contact Detail:
London Borough of Havering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper in Romford
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Havering Council. Understanding their values and what they stand for will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Think about common interview questions related to housekeeping and customer service. Prepare your answers, but keep them natural. We want you to sound confident and authentic when discussing your experience and how it aligns with the role.
✨Tip Number 3
Show off your people skills! As a Housekeeper, you'll be interacting with residents and staff. Be ready to share examples of how you've handled conflicts or provided excellent service in the past. This will demonstrate your approachability and responsiveness.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the position.
We think you need these skills to ace Housekeeper in Romford
Some tips for your application 🫡
Show Your Cleaning Skills: When you write your application, make sure to highlight any previous cleaning experience you have. We want to see how you can maintain high standards of cleanliness and safety, so don’t hold back on sharing your relevant skills!
Be Personable: Since you'll be working closely with residents, it’s important to show us your approachable side. Use your application to demonstrate how you handle interactions with the public and how you respond to their needs.
Flexibility is Key: We’re looking for someone who can adapt to different situations, including working outside normal hours. Make sure to mention your flexibility in your application, as it’s a big plus for us!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at London Borough of Havering
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Housekeeper. Familiarise yourself with the importance of maintaining cleanliness and safety in communal areas, as well as how to report issues effectively. This will show your commitment to the role and help you answer questions confidently.
✨Showcase Your People Skills
Since this role involves working closely with residents and the team, be prepared to discuss your experience with the public. Think of examples where you've handled conflict calmly or responded to residents' needs. This will demonstrate your approachability and ability to promote a positive image of the service.
✨Highlight Your Flexibility
The job requires working outside normal office hours and across various locations. Be ready to talk about your availability and any previous experiences that showcase your flexibility. This will reassure the interviewers that you can adapt to the demands of the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, or the council's approach to community engagement. This not only shows your interest in the position but also helps you gauge if it's the right fit for you.
