At a Glance
- Tasks: Support families during difficult times by providing essential bereavement services.
- Company: Join the London Borough of Havering, committed to community welfare.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Other info: Flexible working hours and opportunities for career growth.
- Why this job: Make a meaningful impact while gaining valuable experience in a sensitive role.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 26991 - 30000 £ per year.
Bereavement Service Adviser – 0.5FTE Temporary one year contract Grade 4, £31,611 - £33,987 Pro rata per annum.
Whilst previous experience of cemeteries and crematorium administration and a knowledge of industry best practice for the transfer of grave ownership is desirable, it is not essential. Good interpersonal, communication and writing skills are essential. You will also need the ability to work efficiently in a fast-paced environment to offer a responsive service within strict deadlines.
You will be expected to work to established procedures using the specialist Epilog Sequel database system to accurately process statutory records. You will also be able to use a variety of Microsoft Office computer packages. All the staff in Bereavement Services work as part of a team to complete this vital work. You will be expected to provide cover for other posts and take part in working parties to improve the service.
It is a requirement to be able to undertake overtime to adapt to changing funeral demands and to ensure that phone cover is provided between 8.30 and 5.00pm.
About You
You will demonstrate a record of achievement in front-line service delivery in a sensitive environment including conducting regular and in-depth interviews with members of the public. You will have experience in accurate internal and statutory record keeping and cash handling. You will be confident in the use of IT and relevant operating systems including the use of databases, word processing and spreadsheets.
A knowledge of Cemeteries and Crematorium administration as well as a working understanding of Cemeteries and Crematorium legislative framework is desirable but not essential. Applicants should demonstrate a proven track record of delivering high-quality customer service. Holding an ICS Customer Service Award, or an equivalent qualification, is desirable.
You will need to be prepared to work towards an appropriate qualification such as the ICCM Transfer of Ownership or equivalent. You will have a professional appearance and the ability to adapt working hours to meet job requirements e.g. cover for absent colleagues. You will demonstrate an understanding of and commitment to Health and Safety in the workplace and to the public.
Closing date for applications is 4pm on Friday 31st July 2026.
Additional Information
We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees.
The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.
We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.
Temporary 1 year contract as Bereavement Services Advisor Grade 4 in London employer: London Borough of Havering
At the London Borough of Havering, we pride ourselves on being an excellent employer that values diversity and fosters a supportive work culture. As a Section 20 Consultation Officer, you will benefit from competitive salary packages, opportunities for professional development, and the chance to make a meaningful impact in the community. Our commitment to transparency and customer-focused service ensures that you will be part of a dedicated team striving for continuous improvement and excellence in public service.
Contact Details:
London Borough of Havering Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Temporary 1 year contract as Bereavement Services Advisor Grade 4 in London
✨Get Involved in Local Community Projects
One of the best ways to land a temporary role in social work is to dive headfirst into local community projects. Volunteer your time or skills at local charities or community centres to not only gain experience but also to connect with professionals in the field. They might just have some insider knowledge on temporary positions that pop up!
✨Engage with Social Work Networks
Join online forums and social media groups specifically for social workers. Platforms like Facebook or LinkedIn have dedicated groups where professionals share temporary job opportunities. Being an active member can help you stay in the loop and even get recommendations from those already in the field.
✨Attend Workshops and Seminars
Keep an eye out for workshops, seminars, or conferences related to social work in your area. These events aren't just great for learning; they're also hotbeds for networking! You never know who might be hiring or can point you towards a temporary position while you're soaking up new skills.
✨Apply Directly Through Our Website!
When you spot a role that piques your interest, especially for a temporary position, make sure to apply directly through our website! This not only shows your commitment to London Borough of Havering, but also gives you an edge by putting your application right in front of the hiring team. Let’s get you moving on that path to your next opportunity!
We think you need these skills to ace Temporary 1 year contract as Bereavement Services Advisor Grade 4 in London
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let's highlight why you're passionate about social work and how your values align with those of London Borough of Havering. Share specific experiences where you made a difference, as this field thrives on genuine motivation and connection.
Demonstrate Relevant Experience:When listing your experience, focus on any internships, volunteer roles, or temporary positions you've had in social work or related fields. Those skills are gold! Think about situations where you helped individuals or communities, and don't forget to mention any relevant certifications, like safeguarding or mental health first aid.
Keep It Concise and Relevant:Remember, for a temporary role, hiring managers want to see how you fit in and can hit the ground running. Keep your CV clear and to the point, showcasing only the experience that really matters for the role at London Borough of Havering. We recommend a two-page limit – make every word count!
Emphasise Flexibility and Adaptability:Considering this is a temporary position, it's vital to show you can adapt to new environments quickly. In your application, highlight any past experiences where you had to adjust to different teams or roles smoothly. This shows you understand the nature of temporary work and are ready for the challenge!
How to prepare for a job interview at London Borough of Havering
✨Sharpen Your Empathy Skills
In social work, it's all about understanding and connecting with people from diverse backgrounds. Make sure to prepare some examples from your experience where you've demonstrated empathy and resilience. Practising active listening techniques can help you articulate your approach during the interview with London Borough of Havering.
✨Know Your Frameworks
Familiarise yourself with key social work theories and frameworks, like the ecological systems theory or person-centred approaches. These concepts might pop up during your interview for the temporary Temporary 1 year contract as Bereavement Services Advisor Grade 4 role at London Borough of Havering, so it's good to have a couple of insights ready to share.
✨Highlight Flexibility and Adaptability
Since this is a temporary position, showcasing your flexibility is key. Be prepared to discuss past experiences where you quickly adapted to new environments or changing client needs, which is crucial in the dynamic world of social work.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions that test your decision-making skills and ethical judgement. Think about how you would handle specific challenges you might face in the field. Having a clear structure for your answers will show London Borough of Havering that you can think critically and act effectively under pressure.
