Telecare Support Officer - Admin for Lifesaving Tech in London

Telecare Support Officer - Admin for Lifesaving Tech in London

London Full-Time 22500 - 27500 £ / year (est.) No working from home possible
London Borough of Havering

At a Glance

  • Tasks: Provide essential admin support for a life-saving Telecare service.
  • Company: Join the London Borough of Havering, a supportive and stable employer.
  • Benefits: Enjoy a permanent role with 36 hours per week and job security.
  • Other info: Be part of a dedicated team making an impact in the community.
  • Why this job: Make a real difference in people's lives through vital support services.
  • Qualifications: Strong organisational skills and a passion for helping others.

The predicted salary is between 22500 - 27500 £ per year.

The London Borough of Havering is seeking a Support Officer (Telecare) to provide efficient administrative support for the Telecare service.

This permanent, office-based role is 36 hours per week and Grade 4, offering stable employment within Havering Council.

The successful candidate will handle referrals, coordinate with Adult Social Services, the NHS and partner organisations, and manage the delivery of life-saving devices and out-of-hours services.

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Telecare Support Officer - Admin for Lifesaving Tech in London employer: London Borough of Havering

At the London Borough of Havering, we pride ourselves on being an excellent employer that values diversity and fosters a supportive work culture. As a Section 20 Consultation Officer, you will benefit from competitive salary packages, opportunities for professional development, and the chance to make a meaningful impact in the community. Our commitment to transparency and customer-focused service ensures that you will be part of a dedicated team striving for continuous improvement and excellence in public service.

London Borough of Havering

Contact Details:

London Borough of Havering Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Telecare Support Officer - Admin for Lifesaving Tech in London

Get Involved with Local Health Initiatives

Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like London Borough of Havering.

Tap into Professional Associations

Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.

Stay Updated with Industry Trends

Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at London Borough of Havering.

Apply Through Our Website for Better Visibility

When you find roles that excite you, especially at places like London Borough of Havering, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.

We think you need these skills to ace Telecare Support Officer - Admin for Lifesaving Tech in London

Communication Skills
Attention to Detail
Problem-Solving Skills
Organisational Skills
Teamwork
Adaptability
Flexibility

Some tips for your application 🫡

Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at London Borough of Havering.

Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at London Borough of Havering.

Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to London Borough of Havering. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!

Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at London Borough of Havering. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.

How to prepare for a job interview at London Borough of Havering

Showcase Your Administrative Skills

In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.

Know Your Regulations

Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.

Prepare for Scenario Questions

Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.

Align Your Goals with the Organisation

As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research London Borough of Havering’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!