Facilities Officer Starting Well in London

We are looking for a proactive and customer focused Starting Well Facilities Officer to join our Starting Well Directorate within Early Help & Targeted Family Support. You will play a key role in ensuring that the MyPlace Community and Youth Centre, Havering's Children's Centres, and other Starting Well buildings are operated efficiently, safely, and cost-effectively.

This is a hands-on role where you will take responsibility for shift duty functions, including reception, cleaning, minor repairs, security, ICT, grounds maintenance, and health and safety. You will ensure all building users operate safely and any customer or H&S concerns are addressed swiftly.

Key Responsibilities

• Oversee day-to-day building operations and ensure compliance with health and safety standards when on shift.
• Support with reception arrangements and cleaning schedules.
• Promote the use of Starting Well facilities and services to the community.
• Carry out minor repairs and ad-hoc cleaning duties as required.
• Work flexibly, including evenings and weekends, to meet service needs.
• Engage with service users, including vulnerable children, young people, and families, ensuring safeguarding and risk assessments are in place.
• Set up tech (projectors, speakers, TVs etc.) to support bookings as required.

What We're Looking For

Experience: Shift managing or duty managing public buildings, health and safety compliance, and working with young people (including those with complex needs).

Skills: Strong organisational and communication skills, ability to promote services and facilities and foster relationships.

Qualifications: First Aid Certificate (or willingness to obtain). Commitment to safeguarding, equality, diversity, and inclusion. Knowledge of computers, TVs, projectors and connecting leads.

Why Join Us?

This is an exciting opportunity to make a real difference in the community by ensuring our facilities are welcoming, safe, and well-managed. You'll be part of a supportive team that values flexibility, innovation, and the Council's iCare values.

Interested? Apply now and help us deliver excellent services for children, young people, and families in Havering.

The closing date for the receipt of applications is 25/2/26 however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. Interview date to be confirmed.

Should you require any help or advice with your online application, please contact the Recruitment Helpdesk.

We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees.

The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

With its excellent transport links into central London, extensive town centre regeneration and the highest concentration of green space anywhere in London, Havering has a unique offer as a place to live, work and visit.