At a Glance
- Tasks: Lead a Community Hub, ensuring smooth operations and excellent support for residents.
- Company: Join a dynamic council team dedicated to community development.
- Benefits: Competitive salary, diverse work environment, and opportunities for personal growth.
- Other info: Flexible work across various hub sites with a focus on collaboration.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: 5 years in community development and strong relationship-building skills required.
The predicted salary is between 39276 - 42771 £ per year.
The Community Hub Facilitator will oversee the daily operation of a Community Hub, ensuring services run efficiently and residents receive excellent support. The role includes coordination across council departments, voluntary organisations, and community partners, acting as the first point of contact for hub-related queries, supporting urgent pop-up or crisis response services, maintaining governance processes, managing small budgets, producing performance reports, and building relationships with partners.
Responsibilities
- Oversee the daily operation of a Community Hub, ensuring services run efficiently and residents receive excellent support.
- Coordinate activity across council departments, voluntary organisations, and community partners.
- Act as the first point of contact for hub-related queries, offering clear guidance and problem-solving.
- Support urgent pop-up or crisis response services, such as public health alerts, refugee arrivals, or cost-of-living support.
- Maintain governance processes, operational plans, risk logs, and performance indicators.
- Manage small budgets, oversee contracts, and commission pantry services to ensure value for money.
- Produce hub performance reports, insights, and local needs analysis.
- Build strong relationships with partners including libraries, health services, employment and skills teams, and the voluntary sector.
- Contribute to the development of new hubs and service improvements across the borough.
What We’re Looking For
- At least 5 years’ experience in community development and stakeholder engagement.
- Experience managing projects within a programme or service framework.
- Confidence working independently, prioritising tasks, and meeting deadlines.
- Strong relationship-building skills with partners, residents, and internal teams.
- Experience producing operational updates, business cases, and managing budgets.
- Strong digital skills, including Microsoft Office.
Skills & Attributes
- A clear, adaptable communicator with excellent customer service skills.
- Highly organised, analytical, and able to maintain high standards.
- Collaborative, respectful, and comfortable working in multi-partner environments.
- Innovative, solution-focused, and able to turn ideas into action.
- Able to work both independently and as part of a wider team.
Qualifications
- Understanding of best practice in community work and project coordination.
- GCSE-level numeracy (desirable).
The role requires the candidate to work across multiple hub sites, with a mix of office, remote, and community-based work, and must follow Council policies on safeguarding, health and safety, data protection, equality and confidentiality. We practice anonymised recruitment. Please ensure you remove all personal information from any documents you upload. We welcome and support applicants from all backgrounds. The selection process will be fair and impartial.
Community Hub Facilitator in London employer: London Borough of Havering
As a Community Hub Facilitator, you will join a dynamic and supportive team dedicated to enhancing community well-being in Havering. Our organisation prioritises employee growth through continuous training and development opportunities, fostering a collaborative work culture that values innovation and inclusivity. With a focus on meaningful engagement and impactful service delivery, we offer a rewarding environment where your contributions directly benefit the community.
Contact Details:
London Borough of Havering Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Community Hub Facilitator in London
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by London Borough of Havering.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like London Borough of Havering.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at London Borough of Havering.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at London Borough of Havering. Apply directly through us to stand out!
We think you need these skills to ace Community Hub Facilitator in London
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of London Borough of Havering. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Community Hub Facilitator, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at London Borough of Havering
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of London Borough of Havering. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
