At a Glance
- Tasks: Lead and motivate a team while managing enrolment and learner enquiries.
- Company: Havering Adult College, committed to equality and diversity.
- Benefits: Competitive salary, discounts on brands, and opportunities for professional development.
- Other info: Flexible working hours with a supportive and collaborative team environment.
- Why this job: Make a real difference in your community and gain valuable leadership experience.
- Qualifications: Experience in customer service, strong communication skills, and GCSEs in English and maths.
The predicted salary is between 39276 - 42771 € per year.
Grade 6 – £39,276 – £42,771 per annum
36 hrs per week
Permanent Position
About the College
Havering Adult College offers a wide range of courses across a variety of subjects and venues throughout the Borough to learners aged 19+. We have a strong commitment to Equality and Diversity, welcoming learners of all abilities and backgrounds. Our commitment to safeguarding has been recognised by Ofsted at our last two inspections.
What you’ll be doing:
- Leading and motivating a team of Centre Support Advisors across multiple sites
- Managing enrolment, learner enquiries, and front‑line services
- Supporting marketing activities and promoting course offerings
- Ensuring centres are safe, compliant, and running efficiently
- Working closely with teaching staff and managers to deliver a seamless experience
- Overseeing key processes including fees, data, and reporting
About You:
- Experience leading a team in a customer‑facing environment
- Strong communication and organisational skills
- A proactive, hands‑on approach with the ability to multitask
- Confidence using Microsoft Office and digital systems
- A flexible mindset and willingness to work evenings and weekends
- GCSE Grade 9–5 (or equivalent) in English and maths
Why join us:
- Make a real difference in your community
- Lead a supportive and collaborative team
- Be part of an organisation committed to learning and development
- Gain valuable leadership experience in an education setting
Benefits:
Havering Rewards – savings on favourite brands online and in store, discounted shopping cards, vouchers/e‑vouchers and more.
EEO Statement:
We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.
Centre Support Supervisor in London employer: London Borough of Havering
Havering Adult College is an exceptional employer that prioritises community impact and employee development. With a strong commitment to equality and diversity, we foster a supportive work culture where you can lead a dedicated team and gain valuable leadership experience in an educational setting. Our benefits, including Havering Rewards for discounts and savings, enhance your overall employment experience while you contribute to making a real difference in the lives of learners across the borough.
StudySmarter Expert Advice🤫
We think this is how you could land Centre Support Supervisor in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the education sector, especially those who might know about opportunities at Havering Adult College. A friendly chat can sometimes lead to a foot in the door.
✨Tip Number 2
Prepare for the interview by researching the college's values and recent initiatives. Show us that you’re not just interested in the role but also in making a difference in the community.
✨Tip Number 3
Practice your communication skills! As a Centre Support Supervisor, you'll need to lead a team and engage with learners. Mock interviews with friends can help you articulate your thoughts clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Centre Support Supervisor in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your experience aligns with the role of Centre Support Supervisor. We want to see how you can lead and motivate a team, so don’t hold back on showcasing your relevant skills!
Showcase Your Communication Skills:Since strong communication is key for this role, use your application to demonstrate your ability to convey ideas clearly. Whether it’s through your cover letter or CV, let us see your personality shine through your words!
Highlight Your Organisational Skills:As a Centre Support Supervisor, you'll need to juggle multiple tasks. Use your application to provide examples of how you've successfully managed similar responsibilities in the past. We love seeing real-life examples!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at London Borough of Havering
✨Know the College Inside Out
Before your interview, take some time to research Havering Adult College. Understand their mission, values, and the courses they offer. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As a Centre Support Supervisor, you'll be leading a team. Prepare examples from your past experiences where you've successfully motivated and managed a team in a customer-facing environment. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Communication Prowess
Strong communication skills are key for this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask the interviewers about their expectations for the role, which shows you're engaged and proactive.
✨Be Ready to Discuss Compliance and Safety
Since ensuring safety and compliance is part of the job, brush up on relevant regulations and best practices. Be prepared to discuss how you would handle situations related to safeguarding and compliance, demonstrating your understanding of these critical areas.
