At a Glance
- Tasks: Be the go-to person for HR queries and support employment processes.
- Company: Join a dynamic council team in Havering, London.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Work in a supportive environment that values diversity and inclusion.
- Why this job: Make a difference in people's lives while developing your HR skills.
- Qualifications: Experience with public interaction and basic computer skills required.
Job Category : Human Resources
Location : London Borough of Havering
Hours Per Week : 36.00
Start Date :Immediate Start
Start Time : 09:00
End Time : 17:30
Salary: £14.90
Experience
Some experience of dealing with members of the public.
Experience of having used a computer system, familiar with MS Office
Use of IT
Skills
Good oral and written communication skills
Ability to demonstrate some degree of political sensitivity.
Ability to understand and implement accurately instructions from managers
Proven ability to work to tight deadlines.
Ability to work as part of a team.
Ability to be proactive and work independently
Ability to deal with a high volume of work.
Ability to work evenings and weekends and unsocial hours.
Ability to use some computer packages such as Microsoft Office (Word, Excel, PowerPoint).
To adhere to service standards operating with diplomacy, initiative, resourcefulness and resilience in an environment that can be stressful and demanding
Employment and Position Changes
? Honoraria Payments
? Document Provision
? Contract Changes, grade, hours
? Position or Hierarchy changes
associated variations
issues.
their resolution, where required working with the Councils System Team when
calls are raised to 3rd party system providers
employees
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including a working knowledge of both councils, terms and conditions.
indicators within the team
well as the wider team, sharing knowledge.
processes and procedures
processes to ensure council staff comply with policies, procedures and
legislation.
Employment and Establishment Officers as well as Corporate Business System
Team and where required liaising with Fusion and other third party system
providers.
and efficient service to Employees and Managers.
service. Meet transactional processing deadlines as part of achieving Service
Level and Operating Level Agreements.
legislation.
necessary.
achieve targets.
effective running of the Employment and Establishment service.
Establishment Lead on agreed delivery of support to managers and applicants
inputting and updating of information on appropriate computerised information
systems.
practice, and efficient and effective processes.
through a range of practical activities relating to employment and establishment,
including providing advice and guidance to managers, positive action initiatives
and monitoring and evaluation of employment and establishment outcomes.
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System, internet and intranet, email and other systems in order to provide an
efficient and effective employment and establishment service.
service standards.
HR Organisation Development service to ensure excellent customer focus is
maintained in all areas of work.
teams.
sensitive issues.
procedures, in line with best practice, ICT systems and customer requirements,
with a focus on offering creative solutions to resourcing needs and designing
appropriate selection tools and tests.
with service standards and ensuring continuous development of the employment
and establishment and HR service.
acts in a manner consistent with these principles.
Employee Services Officer (G5) in Romford employer: London Borough of Havering
As an Employee Services Officer in the London Borough of Havering, you will join a supportive and dynamic team dedicated to providing exceptional HR services. The council fosters a collaborative work culture that values employee growth through training and development opportunities, while also promoting equality and diversity. With a focus on delivering high-quality service in a fast-paced environment, this role offers the chance to make a meaningful impact within the community.
Contact Details:
London Borough of Havering Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Employee Services Officer (G5) in Romford
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at London Borough of Havering!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at London Borough of Havering.
We think you need these skills to ace Employee Services Officer (G5) in Romford
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at London Borough of Havering. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to London Borough of Havering and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at London Borough of Havering. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to London Borough of Havering's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at London Borough of Havering
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with London Borough of Havering.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at London Borough of Havering will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact London Borough of Havering and how you would contribute to adapting HR strategies.
