Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver top-notch customer service and manage reception across multiple buildings.
- Company: Join a supportive team in a dynamic work environment.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Diverse workplace welcoming applicants from all backgrounds.
- Why this job: Be the friendly face that makes a difference for visitors and staff alike.
- Qualifications: Empathy, multitasking skills, and a strong memory are key.
The predicted salary is between 31611 - 33987 £ per year.
Grade 4 – £31,611pa – £33,987pa
Working Hours: 36 hours per week, Monday to Friday, 8.45am to 7.15pm (start & finish times vary).
Responsibilities:
- Provide excellent customer service to visitors, Senior Management, Councillors, Staff and Contractors.
- Manage reception in nine buildings, addressing any issues that arise.
- Interact daily with stakeholders to deliver information and support best outcomes for building users.
- Multitask and maintain a strong memory to ensure efficient building operations.
Qualifications & Personal Attributes:
- Empathetic and considerate, with the ability to be assertive when required.
- Capable of working independently while supporting team members.
- Strong memory and multitasking skills.
- Understanding of safeguarding and welfare of children, young people and vulnerable adults.
Equal Opportunities: All applications are considered on merit regardless of age, disability, ethnicity, faith, gender identity or sexual orientation. We welcome applicants from diverse backgrounds.
Safety & Screening: Applicants may be required to undergo a Disclosure and Barring Service (DBS) check.
Application Deadline: Applications accepted until 13/5/2026.
Building Receptionist employer: London Borough of Havering
Contact Detail:
London Borough of Havering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Receptionist
✨Tip Number 1
Make sure you know the ins and outs of the role. Research what a Building Receptionist does and think about how your skills match up. This will help you chat confidently during interviews.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to get comfortable handling different scenarios. Remember, empathy and assertiveness are key in this role.
✨Tip Number 3
Network like a pro! Connect with people in the industry on LinkedIn or attend local events. You never know who might have a lead on a job or offer some valuable advice.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from candidates who are genuinely interested in joining our team.
We think you need these skills to ace Building Receptionist
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in providing excellent customer service. We want to see how you've interacted with visitors and stakeholders in the past, so share specific examples that demonstrate your empathy and assertiveness.
Multitasking is Key: As a Building Receptionist, you'll need to juggle multiple tasks at once. In your application, give us a glimpse of how you manage competing priorities and maintain a strong memory. Share any relevant experiences that showcase your ability to keep things running smoothly.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the initiative to align their skills and experiences with what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at London Borough of Havering
✨Know Your Customer Service Basics
As a Building Receptionist, you'll be the first point of contact for visitors. Brush up on your customer service skills and think of examples where you've provided excellent service. Be ready to discuss how you would handle difficult situations or complaints.
✨Show Off Your Multitasking Skills
This role requires juggling multiple tasks at once. Prepare to share specific instances where you've successfully managed several responsibilities simultaneously. Think about how you prioritise tasks and keep everything running smoothly.
✨Demonstrate Empathy and Assertiveness
You need to be both empathetic and assertive. During the interview, highlight your ability to understand others' needs while also standing your ground when necessary. Share stories that showcase these traits in action.
✨Understand Safeguarding Principles
Since the role involves interacting with vulnerable groups, it's crucial to have a solid understanding of safeguarding. Familiarise yourself with relevant policies and be prepared to discuss how you would ensure the safety and welfare of all building users.