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- Tasks: Lead IT service delivery, cyber security, and compliance for the Council.
- Company: Join the London Borough of Havering, dedicated to community welfare and innovation.
- Benefits: Enjoy a competitive salary, professional development opportunities, and a supportive work culture.
- Why this job: Shape the future of technology in local government and make a real impact on residents' lives.
- Qualifications: Degree or equivalent experience in IT service management, with relevant certifications required.
- Other info: Applications are anonymised; we value diversity and encourage all backgrounds to apply.
The predicted salary is between 72000 - 108000 £ per year.
About the Job: We are seeking a strategic leader with a strong background in IT service delivery, cyber security, and compliance to join our team as the Assistant Director of IT Delivery. This role is crucial for bridging the gap between current and new technologies, ensuring supportability and compatibility. You will be responsible for setting and implementing the strategy and operational delivery of the Council’s technology platforms, ensuring high standards of accessibility, availability, usability, and service excellence.
Responsibilities:
- Provide strategic leadership for IT Service Delivery, Cyber Security, and Compliance functions.
- Lead and inspire a talented team of IT delivery professionals.
- Maintain high standards of information governance and data protection.
- Ensure a high-quality user experience across all areas of the Council’s common technologies and workplaces.
- Develop relationships with service users at the highest level to understand and shape demand and plan the long-term strategic direction.
- Identify and promote opportunities that technology presents for the transformation of the organisation and services provided for Havering residents and businesses.
- Set the vision and strategy for IT Delivery at Havering and ensure it is embedded and understood by colleagues across the organisation.
About You: You are a visionary leader with a proven track record of delivering strategic IT services at scale. With a degree or equivalent experience and relevant professional certifications, you bring a deep understanding of technology service management, cyber security, compliance, and user experience design. You have successfully led cross-functional teams and influenced senior stakeholders to align technology delivery with organisational goals. You possess a full range of strategic management and leadership skills, and you’re adept at navigating complex environments. Your ability to communicate the impact of emerging technologies and practices is matched by your commitment to fostering a culture of innovation, learning, and continuous improvement. You are confident in setting and implementing strategies that enhance service delivery, data governance, and stakeholder engagement. Your leadership inspires trust, drives performance, and ensures that technology services are accessible, secure, and aligned with the needs of residents, businesses, and internal users.
Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.
Assistant Director - I.T Delivery employer: London Borough of Havering
Contact Detail:
London Borough of Havering Recruiting Team
Mark.Duff@havering.gov.uk
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Director - I.T Delivery
✨Tip Number 1
Network with professionals in the IT service delivery field, especially those who have experience in local government or similar organisations. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends in technology and compliance.
✨Tip Number 2
Research the specific technologies and platforms used by the Council. Familiarise yourself with their current IT strategy and any recent projects they have undertaken. This knowledge will help you demonstrate your understanding of their needs during discussions.
✨Tip Number 3
Prepare to discuss your leadership style and how you inspire teams to achieve high standards in IT service delivery. Think of examples where you've successfully led cross-functional teams and influenced stakeholders to align with strategic goals.
✨Tip Number 4
Consider reaching out to Mark Duff for an informal chat about the role. This can give you valuable insights into the expectations and culture of the team, and it shows your proactive approach to understanding the position better.
We think you need these skills to ace Assistant Director - I.T Delivery
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Assistant Director of IT Delivery. Make sure you understand the key responsibilities and required skills, particularly in IT service delivery, cyber security, and compliance.
Craft a Strong Supporting Statement: Prepare a supporting statement that clearly outlines how your experience aligns with the role. Use specific examples to demonstrate your strategic leadership, team management, and ability to influence stakeholders.
Highlight Relevant Qualifications: Ensure your CV includes relevant qualifications, such as degrees or certifications in IT service management, cyber security, or related fields. This will help establish your credibility for the position.
Anonymise Your Documents: Before submitting your application, make sure to remove all personal information from your documents. This is crucial for the anonymised recruitment process they practice.
How to prepare for a job interview at London Borough of Havering
✨Showcase Your Strategic Vision
As an Assistant Director of IT Delivery, it's crucial to demonstrate your ability to set a strategic vision. Prepare examples of how you've successfully led IT service delivery initiatives and aligned them with organisational goals. Be ready to discuss your approach to bridging the gap between current and new technologies.
✨Highlight Leadership Experience
This role requires leading and inspiring a talented team. Share specific instances where you've effectively managed cross-functional teams, influenced senior stakeholders, and fostered a culture of innovation. Emphasise your leadership style and how it has driven performance in previous roles.
✨Discuss Cyber Security and Compliance Knowledge
Given the importance of cyber security and compliance in this position, be prepared to discuss your understanding of these areas. Provide examples of how you've maintained high standards of information governance and data protection in past roles, and how you plan to implement these standards at Havering.
✨Prepare for User Experience Conversations
A high-quality user experience is key to this role. Think about how you've previously ensured accessibility, availability, and usability in technology platforms. Be ready to share your insights on user experience design and how you would enhance it across the Council’s common technologies.
