Grade 7- £45123-£49590pa
We are looking for a proactive and motivated Quality Officer to join Havering’s Quality and Provider Engagement Team. You will help ensure that residents receive safe, effective and person-centred care, working with providers to identify good practice, address concerns and drive improvement.
Job Description
We are looking for a proactive and motivated Quality Officer to join Havering’s Quality and Provider Engagement Team. You will help ensure that residents receive safe, effective and person-centred care, working with providers to identify good practice, address concerns and drive improvement.
About The Role
You will monitor the quality of adult social care provision through provider visits, discussions with staff and people receiving care, and reviews of records and performance information. Using your findings, you will produce clear reports, agree improvement actions and monitor progress.
Your responsibilities will include:
- Undertaking quality monitoring visits across a range of adult social care services.
- Gathering feedback from people receiving care, their families and professionals.
- Identifying quality concerns, assessing risks and escalating issues appropriately.
- Producing evidence-based reports and maintaining accurate monitoring records.
- Working constructively with providers to improve outcomes and share good practice.
- Collaborating with commissioning, safeguarding and other partners to respond to concerns.
About You
You will bring experience in adult social care, quality assurance, commissioning or a related field, alongside an understanding of person-centred care, safeguarding and the standards expected of care providers.
You will be confident analysing information, writing clear reports and having constructive conversations about areas requiring improvement. Strong organisational skills, sound judgement and the ability to manage competing priorities are essential.
Additional Information
When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering.
We want everyone to choose Havering.
The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.
The closing date for the receipt of applications is 20/10/26 however interest in this job may be high and we therefore reserve the right to close the vacancy early.
About Us
With its excellent transport links into central London, extensive town centre regeneration and the highest concentration of green space anywhere in London, Havering has a unique offer as a place to live, work and visit. By making the most of its position and opportunities, Havering is becoming a hub for start-ups and expanding businesses, as well as construction, logistics, engineering and manufacturing industries.
Find out why you should work for Havering Council.
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All Age Quality Officer employer: London Borough of Havering
Havering SEND and Alternative Provision Service is an exceptional employer, offering a dynamic work environment where passionate professionals collaborate to improve outcomes for children and families. With a strong commitment to employee development, flexible working options, and access to state-of-the-art resources, you will thrive in a supportive multidisciplinary team dedicated to making a meaningful impact in the community. Join us in shaping the future of early years support in Havering, where your expertise will be valued and your contributions will drive transformational change.
Contact Details:
London Borough of Havering Recruitment Team
