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- Tasks: Lead the Brokerage Payments Team, ensuring accurate and timely payments for Adult Social Care services.
- Company: Haringey Council is a vibrant community-focused organisation committed to equality and creativity.
- Benefits: Enjoy up to 31 days leave, hybrid working, health support, and discounts on leisure activities.
- Why this job: Join a culture of collaboration and creativity, making a real impact in the community.
- Qualifications: Strong knowledge of finance systems, leadership skills, and experience in social care legislation required.
- Other info: Diverse applicants are encouraged; apply early as the advert may close sooner.
The predicted salary is between 36000 - 60000 ÂŁ per year.
About Haringey
Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.
Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.
About the role
An opportunity has arisen for a Senior Officer within the Brokerage Payments Team. You will be working knowledge of the Councils finance/payment systems. The successful candidate will be working closely with providers and Adult Social Care service to ensure accurate and timely payments across all Adult Social Care services.
As a Senior Officer, this role acts as a deputy to the Payments Manager reviewing and processing outgoing payments, assisting with the development of the team to ensure targets are met and financial controls are maintained. The role involves supporting providers regularly with training around the Councils invoicing and scheduled payment system, resolving complex payment queries, processing ad hoc payments and payment reconciliations.
The successful candidate will seek to improve systems and business processes in conjunction with other departments and be a point of guidance to the wider service promoting good practice around financial processes. More importantly, to meet challenging objectives of a service that helps to maximise independence of service users and collaborate with managers across other parts of the Council to continually improve service delivery.
Working for Haringey
At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.
About you
This role requires strong working knowledge of ContrOCC Social Care finance system, as well as SAP finance systems and Excel. The successful candidate will work pro-actively with colleagues across the wider directorate, sharing knowledge and expertise around financial processes confidently. Liaising with stakeholders to effectively resolve complex queries in a timely manner.
You will possess leadership skills required to act as a deputy for the payments team manager, contributing towards overall team targets and objectives and have the ability to undertake quality checks of financial procedures to ensure accuracy and monitor timely performance. Development of KPI and reporting tools to improve service delivery. Knowledge of the core business of the service and of the relevant legislation concerning Social care and safeguarding vulnerable adults is very important. You will need to successfully maintain relationships with external care providers ultimately improving the experience for providers and residents.
Senior Brokerage Payment Officer employer: London Borough of Haringey
Contact Detail:
London Borough of Haringey Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Brokerage Payment Officer
✨Tip Number 1
Familiarise yourself with the ContrOCC Social Care finance system and SAP finance systems. Having a strong understanding of these tools will not only help you in the role but also demonstrate your commitment to mastering the necessary skills for the position.
✨Tip Number 2
Network with current or former employees of Haringey Council, especially those in finance or social care roles. They can provide valuable insights into the organisational culture and expectations, which can help you tailor your approach during the interview.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved financial processes or resolved complex payment queries in previous roles. This will showcase your problem-solving skills and ability to contribute positively to the team.
✨Tip Number 4
Demonstrate your leadership abilities by sharing experiences where you've acted as a deputy or led a team. Highlighting your capacity to support and develop others will align well with the expectations of the Senior Officer role.
We think you need these skills to ace Senior Brokerage Payment Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Senior Brokerage Payment Officer position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with finance systems like ContrOCC and SAP, as well as your proficiency in Excel. Provide specific examples of how you've successfully managed payments or resolved complex financial queries in previous roles.
Showcase Leadership Skills: Since the role involves acting as a deputy to the Payments Manager, make sure to illustrate your leadership abilities. Mention any experience you have in leading teams, contributing to team targets, or training others in financial processes.
Express Commitment to Values: Haringey values creativity, collaboration, and community focus. In your application, reflect on how your personal values align with those of Haringey Council. Share examples of how you've contributed to a positive workplace culture or community initiatives.
How to prepare for a job interview at London Borough of Haringey
✨Know Your Systems
Familiarise yourself with the ContrOCC Social Care finance system and SAP finance systems. Be prepared to discuss your experience with these tools and how you've used them to improve financial processes in previous roles.
✨Demonstrate Leadership Skills
As this role involves acting as a deputy for the Payments Manager, highlight your leadership experience. Share examples of how you've successfully led teams or projects, and how you can contribute to achieving team targets.
✨Showcase Problem-Solving Abilities
Expect to encounter questions about resolving complex payment queries. Prepare specific examples of challenges you've faced in previous roles and how you approached solving them, particularly in a social care context.
✨Emphasise Collaboration
This position requires working closely with various stakeholders. Be ready to discuss how you've effectively collaborated with different departments or external providers to enhance service delivery and improve outcomes.
