Resident Feedback & Resolutions Team Lead in London

Resident Feedback & Resolutions Team Lead in London

London Full-Time No working from home possible
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London Borough of Haringey is seeking a Feedback and Resolutions Team Leader at Alexandra House, Wood Green, London. The role leads a team handling complaints, FOI requests and Ombudsman enquiries to improve resident experience and service delivery.

You will drive learning from cases, embed improvements, and work with councillors and senior managers to meet deadlines while maintaining high standards of governance and customer service.

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Contact Details:

London Borough of Haringey Recruitment Team