At a Glance
- Tasks: Support adult learners and staff with IT and digital systems in a dynamic environment.
- Company: Hammersmith & Fulham Council, committed to community and innovation.
- Benefits: Temporary role with valuable experience and skills development opportunities.
- Other info: Join a passionate team focused on creating a safe and supportive community.
- Why this job: Make a difference by helping others thrive in their learning journey.
- Qualifications: Level 3 qualification in IT/Digital Skills or related field required.
The predicted salary is between 29000 - 29000 £ per year.
Temporary up to 12 months. At Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Economy department, we aim to be efficient in everything that we do. We believe our residents deserve a place that is safe, clean and green, with high quality services they can rely on.
Are you passionate about technology and education? Do you enjoy helping others navigate digital systems and thrive in a dynamic learning environment? If so, we want to hear from you!
We're looking for an IT and Learning Support Officer to provide essential support across our Adult Learning & Skills Service. This is a varied and rewarding role where you'll be at the heart of our digital and administrative operations, supporting both staff and learners.
What you'll be doing:
- Input and maintain course data on our EBS system
- Provide admin support for accredited courses and learner interviews
- Conduct learner progression and destination surveys
- Maintain IT equipment and troubleshoot issues
- Deliver IT training and create user guides for staff
- Support online learning platforms and digital compliance
- Assist with enrolment, marketing events, and general admin
What we're looking for:
- Level 3 qualification (or higher) in IT/Digital Skills or related field
- Strong IT and technical skills
IT and Learning Support Officer in London employer: LONDON BOROUGH OF HAMMERSMITH & FULHAM
At Hammersmith & Fulham, we pride ourselves on being an inclusive and forward-thinking employer dedicated to fostering a supportive work environment. As an IT and Learning Support Officer, you will benefit from a culture that values innovation and collaboration, with ample opportunities for professional development and growth within the council. Join us in making a meaningful impact in our community while enjoying a dynamic workplace that prioritises both employee well-being and service excellence.
Contact Details:
LONDON BOROUGH OF HAMMERSMITH & FULHAM Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT and Learning Support Officer in London
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We think you need these skills to ace IT and Learning Support Officer in London
Some tips for your application 🫡
Show Off Your Digital Skills:In the digital learning and education sector, it's crucial to highlight your tech-savviness. Make sure your CV includes any experience with e-learning platforms, digital content creation, or learning management systems. This tech flair helps us see you're ready to thrive in our digital landscape at LONDON BOROUGH OF HAMMERSMITH & FULHAM.
Let Your Passion Shine Through:For a temporary role, we want to know why you’re excited about digital learning! Your cover letter should reflect your enthusiasm for education technologies. Talk about any projects or initiatives you’ve been part of that showcase your passion. This gives us insight into how you can contribute to our team, even for a short stint.
Include Relevant Certifications:If you have any certifications related to digital education—like teaching online or instructional design—make sure you highlight those in your application. They can really set you apart from other candidates and show us you're knowledgeable and committed to the field.
Tailor Your Portfolio:If you’ve created any digital learning materials, this is the perfect time to showcase them! We love seeing examples of your work, so include a link to your portfolio that features your best creations relevant to the temporary role at LONDON BOROUGH OF HAMMERSMITH & FULHAM. This hands-on evidence can speak volumes about your creative capabilities!
How to prepare for a job interview at LONDON BOROUGH OF HAMMERSMITH & FULHAM
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When preparing for your interview with LONDON BOROUGH OF HAMMERSMITH & FULHAM, think about how you can showcase your creative approaches to digital learning. Bring along examples of projects or modules you've designed, especially those that highlight your ability to engage students remotely. It’ll help demonstrate your hands-on experience, which is essential for this role.
✨Know Your EdTech Tools
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✨Flexibility is Key for Temporary Roles
Since this role with LONDON BOROUGH OF HAMMERSMITH & FULHAM is temporary, it’s super important to convey your flexibility and adaptability during the interview. Be ready to discuss how you can quickly acclimate to new environments and seamlessly integrate into existing teams. It shows you’re a team player and can handle the ebb and flow of temporary work.
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