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For Companies At a Glance
- Tasks: Plan and deliver engaging activities for diverse communities in Hackney.
- Company: Join the dynamic London Borough of Hackney, a leader in community transformation.
- Benefits: Flexible working arrangements and a supportive environment for personal growth.
- Why this job: Make a real difference in people's lives while promoting independence and well-being.
- Qualifications: Experience with vulnerable older people and knowledge of welfare and benefits.
- Other info: Be part of a diverse team committed to inclusivity and community support.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join to apply for the Welfare and Activities Officer role at London Borough of Hackney.
1 x Permanent/ 1 x 18 Months Fixed Term/Secondment Opportunity. Hackney is one of Britain’s most exciting and fastest-changing boroughs. We have changed the reputation, not just of the Council, but of Hackney itself. The challenges that have arisen over the last two years have intensified the need for action, and we are determined to rebuild Hackney for and with our diverse communities.
We know that staff are key to our success and we are seeking people with ambition, creativity, and commitment to our values to help us achieve the best for the people of Hackney.
Responsibilities
- Plan, organise and deliver a range of group and individual activities to enable people to have a choice and chance to participate in various activities.
- Work with residents in supported housing to ensure that all individuals are supported to participate in the activities of their choice.
- Establish and maintain positive links with community-based organisations and facilities to provide a wide range of activities.
- Develop an excellent working knowledge of the full range of welfare opportunities and benefits available.
- Train team members to plan and deliver a range of activities.
- Establish and build links with volunteer organisations to gain their assistance.
- Work with individual tenants to maximise their finances and ensure they receive all the benefits they are entitled to, liaising with the DWP and other agencies on their behalf when necessary.
- Signpost individual health and community-based services, with knowledge of the NHS and Social Care Act, Mental Capacity Act, and Health and Safety legislation.
- Promote independence for vulnerable older people through activities that meet their needs.
Qualifications and Requirements
- Knowledge of welfare and benefits, and the ability to signpost health and community-based services.
- Experience in working with vulnerable older people and knowledge of ways to promote their independence through activities of their choice.
- Knowledge of the NHS and Social Care Act, Mental Capacity Act, and Health and Safety legislation.
- Ability to liaise with the DWP and other agencies on behalf of clients.
- Enhanced DBS check (required).
- Flexibility to work some evenings and weekends.
Application Process
- Please include a supporting statement addressing how your skills, knowledge and experience would enable you to meet all aspects of the post, as indicated in the job description and person specification.
- We operate a fair and open anonymous selection process and do not accept CVs.
- You will need to create an account and submit your application.
- As part of the process, you will complete competency-based questions to demonstrate your suitability.
Additional Information
- Closing date for applications: 26 October 2025 (22:59).
- Interview and assessment date: W/C 03 November 2025.
- As part of our values, Hackney Council seeks to be a place for everyone where residents and staff can be proud, diverse, and included.
- We particularly welcome applications from disabled people and offer flexible working arrangements.
- The Hackney Works service offers guidance for applicants needing additional support.
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Welfare and Activities Officer employer: London Borough of Hackney
Contact Detail:
London Borough of Hackney Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welfare and Activities Officer
✨Tip Number 1
Get to know the organisation! Research Hackney Council and its values. Understanding their mission will help you tailor your approach during interviews and show that you're genuinely interested in making a difference.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the team, plus it shows your enthusiasm for joining the community.
✨Tip Number 3
Prepare for competency-based questions. Think of examples from your past experiences that demonstrate your skills in welfare, benefits, and working with vulnerable groups. Practice makes perfect!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it’s super easy to create an account and submit your details directly.
We think you need these skills to ace Welfare and Activities Officer
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, take a good look at the job description. We want to see how your skills and experiences align with what they're looking for, so make sure you highlight those in your application.
Craft a Strong Supporting Statement: This is your chance to shine! Use your supporting statement to directly address how your background fits the role. Be specific about your experiences with welfare and activities, and don’t forget to show your passion for helping vulnerable older people.
Show Off Your Knowledge: Make sure to demonstrate your understanding of relevant legislation like the NHS and Social Care Act. We want to see that you’re not just familiar with these topics, but that you can apply this knowledge in real-world situations.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to keep track of everything and ensures your application gets the attention it deserves. Plus, it’s super straightforward!
How to prepare for a job interview at London Borough of Hackney
✨Know Your Stuff
Make sure you brush up on your knowledge of welfare and benefits, as well as the NHS and Social Care Act. Being able to discuss these topics confidently will show that you're serious about the role and understand the needs of vulnerable older people.
✨Show Your Passion for Community Work
During the interview, share specific examples of how you've engaged with community-based organisations or worked with vulnerable groups. This will demonstrate your commitment to promoting independence and your ability to connect with residents in supported housing.
✨Prepare for Competency Questions
Since the application process includes competency-based questions, think about situations where you've successfully planned and delivered activities. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of activities currently offered, or how they measure success in this role. This shows your genuine interest and helps you assess if it's the right fit for you.