Job Number: HCAA02958
Agreement Type: Permanent
Work Pattern: Full Time
Contracted Hours: 36
SCP Range: £49,155 - £51,228
Home ownership Services manages 9,668 leasehold, shared ownership and freehold properties and has recently undergone a rebrand to provide a more holistic service.
This role has been created following a management level review, and will play a vital role in ensuring operational improvements identified as part of the review are embedded quickly to improve service charge billing.
This is an exciting time to join Home ownership Services with this role supporting the Service Charge Manager and direct reports to improve service charge and shared ownership rent setting to increase transparency for homeowners whilst the service recovers from the effects of a cyber attack.
To succeed in this role, the candidate must possess extensive experience in variable service charge and shared ownership rent setting, good understanding of people management techniques including how to motivate staff, good understanding of current issues surrounding service charges, and exceptional IT skills including data manipulation. This role is crucial to improving service charge accuracy.
Closing date for applications: 21 June 2026(22.59)
Interview date: W/C 06 July 2026
This role is looking for individuals who are proud, ambitious, pioneering, open, proactive, inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk
