At a Glance
- Tasks: Engage with residents, tackle nuisance vehicles, and collaborate with enforcement agencies.
- Company: Hackney Council, a pioneering leader in parking enforcement and community safety.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a diverse team committed to inclusion and community support.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in anti-social behaviour management and strong communication skills required.
The predicted salary is between 30000 - 40000 € per year.
This role is predominantly 0900 – 1700, Monday to Friday. There is an expectation that the candidate will work some weekends where there is an operational need.
Location: 136-142 Lower Clapton Road, and various locations in the Borough. Hackney Parking Services are often leading the way in the parking industry with the main focus on best practices and performance. Hackney Council has managed to be the number one borough in Penalty Charge Notice (PCN) appeals for two years running. Hackney was one of the first Councils in the country to implement School Streets and Ultra Low Emission Zones – all of which are enforced by the parking enforcement team.
Recently, the Council has brought in-house the parking enforcement operations after over two decades of the service being outsourced. An amazing opportunity has arisen to recruit into brand new positions that will be pivotal in creation, delivery and implementation of the newly insourced parking enforcement service.
Responsibilities
- In this challenging and rewarding role, you will have the necessary communication and networking skills to work directly with residents and key partnering services.
- You will manage a varied caseload and collaborate with others to address support needs and achieve positive outcomes.
- You will undertake detailed investigations: visiting sites, inspecting vehicles, gathering evidence and preparing statements and attending court.
- You will also support the service in tackling all types of nuisance vehicles and make referrals for the relevant departments of any other linked anti-social behaviour.
- You will be required to work in partnership with the Metropolitan Police Service and other enforcement agencies.
- You should be a confident communicator, able to handle sensitive issues and be ready to deal with confrontational behaviour.
- You will be required to prioritise your own workload, identify and mitigate risk and ensure performance targets are met.
- Experience of using electronic case management systems and a variety of other software is advantageous.
- Some roles will require regular attendance at Court and a working knowledge of nuisance vehicle legislation and other relevant law; training on the job will be provided.
Qualifications and requirements
- Experience or knowledge and understanding of dealing with anti-social behaviour or nuisance vehicles, early intervention and the necessary tools and powers, preferably within a public sector background.
- To thrive in this role, you will be required to work in partnership with the Metropolitan Police Service and other enforcement agencies.
- You must be a confident communicator, able to handle sensitive issues and be ready to deal with confrontational behaviour.
- This post will require an SIA Door Supervisor certification.
- You will be required to successfully pass security vetting through DBS checks level to be considered for this post.
- Due to the nature of the role, you should be prepared to work across multiple cases and assess risk while meeting performance targets.
Application process and selection
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CVs. To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency-based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. This application process replaces a supporting statement.
Closing date for applications: 27 May 2026 (22:59). Interview and assessment date: week commencing 22 June 2026.
Diversity, inclusion and contact
We are working towards our vision: a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. We look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive. Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working and particularly welcome applications from disabled people, as this group is currently underrepresented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk
Nuisance Vehicle Officer employer: London Borough of Hackney
Hackney Council is an exceptional employer, offering a dynamic work environment where employees can make a real impact in the community. With a strong focus on diversity and inclusion, the Council provides ample opportunities for professional growth and development, alongside a supportive culture that values collaboration and innovation. Working in Hackney not only allows you to contribute to pioneering initiatives like School Streets and Ultra Low Emission Zones but also offers the chance to engage with residents and partner agencies in meaningful ways.
StudySmarter Expert Advice🤫
We think this is how you could land Nuisance Vehicle Officer
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the responsibilities of a Nuisance Vehicle Officer and think about how your skills match up. This will help you shine during interviews and show that you're genuinely interested in the position.
✨Tip Number 2
Network like a pro! Connect with current employees or others in the field on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. It’s all about making those connections!
✨Tip Number 3
Practice makes perfect! Prepare for those competency-based questions by thinking of examples from your past experiences that demonstrate your skills. Role-play with a friend or family member to get comfortable with your answers.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about the role. Don’t forget to let your personality shine through in your responses!
We think you need these skills to ace Nuisance Vehicle Officer
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so avoid using AI tools that might make your responses sound generic. Authenticity is key!
Showcase Your Skills:Make sure to highlight your relevant experience and skills in the competency-based questions. Think about specific examples from your past that demonstrate how you meet the requirements of the role.
Read the Job Description Carefully:Take your time to understand the job description and responsibilities. Tailor your answers to reflect how your background aligns with what we’re looking for in a Nuisance Vehicle Officer.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re part of our fair and open selection process.
How to prepare for a job interview at London Borough of Hackney
✨Know Your Nuisance Vehicle Legislation
Familiarise yourself with the relevant laws and regulations surrounding nuisance vehicles. This will not only show your commitment to the role but also help you answer questions confidently during the interview.
✨Demonstrate Your Communication Skills
Since this role involves working directly with residents and other agencies, practice articulating your thoughts clearly. Prepare examples of how you've successfully handled sensitive or confrontational situations in the past.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss specific cases where you've had to assess risk and prioritise tasks. Think of scenarios where you’ve collaborated with others to achieve positive outcomes, as this is key for the role.
✨Prepare for Competency-Based Questions
Since the application process includes competency-based questions, think about your experiences that align with the job description. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
