At a Glance
- Tasks: Lead Hackney's vibrant markets, ensuring smooth operations and supporting local traders.
- Company: Join the London Borough of Hackney, a multi-award-winning team driving inclusive growth and cultural celebration.
- Benefits: Enjoy flexible working options, a supportive environment, and the chance to make a real impact.
- Why this job: Shape the future of iconic markets while engaging with diverse communities and supporting small businesses.
- Qualifications: Confident, customer-focused leaders with a passion for public spaces and community engagement are welcome.
- Other info: Work every Saturday and two Sundays a month; applications close on 5 Aug 2025.
The predicted salary is between 36000 - 60000 ÂŁ per year.
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Keep Hackney’s markets moving. Make every stall count.
From the bustle of Ridley Road to the charm of Broadway and Hoxton, Hackney’s markets are where local identity meets global flavour — and where micro-enterprises become tomorrow’s success stories. As our Markets Manager , you’ll be right at the centre of this dynamic mix, making sure everything runs smoothly, safely, and with pride. You will be required to work Every Saturdays & Two Sundays per Month
You’ll be the face of frontline delivery, leading our Senior Officers, supporting traders, resolving challenges in real time, and keeping standards high — not from behind a desk, but out there on the ground, where the energy is real. Every stall you fill and every issue you solve builds Hackney’s reputation as one of the UK’s most vibrant, inclusive and forward-thinking boroughs.
This is your chance to shape the future of Hackney’s iconic markets, support hundreds of small businesses, and play a lead role in the borough’s ongoing economic and cultural success.
The Role
Hackney’s markets are some of London’s most iconic — from the legendary Ridley Road to the indie cool of Broadway Market. As Markets Manager , you’ll take the lead on making them run like clockwork, ensuring every stall is trading, every regulation is met, and every visitor feels part of something special.
You’ll lead the daily delivery of Hackney’s street trading operations, oversee a team of officers, and ensure licensing, compliance, trader performance and customer experience are always top-notch. You’ll also play a hands-on role — spending at least half your working week on the ground , engaging with traders, resolving issues, and helping new businesses thrive.
With every pitch sale and every successful weekend, you’ll be growing the borough’s inclusive economy and making Hackney’s streets buzz with energy.
What The Role Involves
– Oversee the day-to-day running of Hackney’s street markets and trading sites
– Line-manage Senior Market Officers and lead on trader engagement, licensing and compliance
– Work on-site every Saturday and two Sundays per month — visible, accessible and active
– Grow income through increased occupancy, smarter layouts, and commercial insight
– Champion inclusive access to trading opportunities and support business development
– Liaise with Highways, Licensing, Enforcement and Finance to ensure seamless delivery
– Support enforcement, arrears recovery and complaint resolution on site
– Monitor trader performance and coach your team to deliver high standards of service
– Be a critical link between frontline delivery, senior leadership, and community impact
Why Join Us?
Our Markets, Shop Fronts & Street Trading Service Is
– Nationally recognised and internationally referenced
– A multi-award-winning team with accolades from LGC, APSE, NABMA and more
- A driver of inclusive growth, sustainability and cultural celebration
– Home to Ridley Road, Broadway, Hoxton — and the UK’s first Zero Plastic Markets
– A place where staff thrive, innovate and shape the future of public service delivery
Ready to Shape the Future?
If you’re a confident, customer-focused operational leader who knows how to make public spaces work — and believes that markets should be open, diverse and dynamic, we want to hear from you.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.
We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.
To proceed with your application, you will need to create an account and submit your application.
As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.
We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.
Closing date for applications : 05 Aug 2025 (22.59)
Interview and assessment date : Week Commencing 26 Aug 2025
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:
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Markets & Street Trading Manager employer: London Borough of Hackney
Contact Detail:
London Borough of Hackney Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Markets & Street Trading Manager
✨Tip Number 1
Familiarise yourself with Hackney's markets and their unique characteristics. Visit them in person to understand the atmosphere, the types of traders, and the community vibe. This will help you speak authentically about your passion for the role during interviews.
✨Tip Number 2
Network with local traders and market staff. Building relationships with those already involved in Hackney’s markets can provide valuable insights and potentially lead to recommendations or support during your application process.
✨Tip Number 3
Prepare to discuss your experience in managing teams and resolving conflicts on-site. Think of specific examples where you've successfully led a team or handled a challenging situation, as these will be crucial in demonstrating your suitability for the role.
✨Tip Number 4
Show your commitment to inclusivity and community engagement. Be ready to share ideas on how you would promote diverse trading opportunities and support small businesses, aligning with Hackney's values and mission.
We think you need these skills to ace Markets & Street Trading Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements of the Markets & Street Trading Manager position. Tailor your application to highlight how your skills and experiences align with these specific needs.
Craft Your Competency Responses: Prepare for the competency-based questions by reflecting on your past experiences. Use the STAR method (Situation, Task, Action, Result) to structure your answers, ensuring you provide clear examples that demonstrate your leadership, problem-solving, and customer service skills.
Showcase Your Passion for Community Engagement: In your application, express your enthusiasm for working in vibrant community settings like Hackney’s markets. Highlight any previous experience in community engagement or support for small businesses, as this aligns with the council's values.
Be Authentic: Avoid using AI tools to draft your application. Instead, write in your own voice to convey your unique perspective and personality. This authenticity will resonate more with the hiring team and reflect the personal touch they value in candidates.
How to prepare for a job interview at London Borough of Hackney
✨Know Your Markets
Familiarise yourself with Hackney's markets, their unique characteristics, and the challenges they face. Being able to discuss specific stalls or traders will show your genuine interest and understanding of the role.
✨Demonstrate Leadership Skills
Prepare examples that showcase your leadership experience, especially in managing teams and resolving conflicts. Highlight how you've successfully engaged with diverse groups and supported small businesses in previous roles.
✨Showcase Problem-Solving Abilities
Be ready to discuss real-time challenges you’ve faced in similar environments and how you resolved them. This role requires quick thinking and adaptability, so illustrating your problem-solving skills will be crucial.
✨Emphasise Community Engagement
Talk about your commitment to community involvement and inclusivity. Share any past experiences where you’ve worked closely with local businesses or community groups, as this aligns with the council's values.