At a Glance
- Tasks: Support disabled residents in accessing welfare benefits and discretionary support.
- Company: Hackney Council, a dynamic and progressive local authority in London.
- Benefits: Flexible working options, commitment to diversity, and a supportive work environment.
- Other info: Join a dedicated team focused on community support and career growth.
- Why this job: Make a real difference in the lives of vulnerable residents while developing your skills.
- Qualifications: Strong knowledge of welfare and disability benefits, excellent organisational skills.
The predicted salary is between 30000 - 40000 € per year.
12 Months Fixed Term Contract / Secondment Opportunity
Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values.
Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. Hackney Here To Help is an easily accessible, resident-facing, multi-disciplinary service that brings together benefits advice with assessment for a range of discretionary grants, in a delivery model that has data-led, active community outreach at its heart.
One of our core goals is increasing residents’ income by tackling benefits under-claiming in the borough. The Income Maximisation Team, within which this role sits, is focussed on increasing income for some of the borough’s most vulnerable residents, by ensuring that they claim and contest disability benefits. In this role you will support disabled people (or households with a disabled person) to access a full range of welfare benefits, discretionary support, reductions and exemptions.
You will also support the wider Money Hub team by working collaboratively on cases, developing colleagues’ skills and understanding of the support available for disabled people, people with long-term illness, and people with caring responsibilities and by giving feedback on likely eligibility on a case-by-case basis.
In order to be successful in this role you will need to have:
- Strong knowledge of welfare and disability benefits;
- Strong organisational and time management ability, in order to assess a high rate of incoming applications across several discretionary support schemes;
- Able to be flexible, work independently and take a problem-solving approach when working with residents and on different types;
- Comfortable working with case management software to record resident contact and outcomes (Here To Help uses Google-based AppSheet).
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
This post is subject to an Enhanced DBS Check.
This application process replaces a supporting statement.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently underrepresented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.
Temporary Compensation&benefits Administrator in London employer: London Borough of Hackney
Hackney Council is an exceptional employer, dedicated to fostering a diverse and inclusive work environment where every employee feels valued and empowered. With a strong commitment to community service, employees have the opportunity to make a meaningful impact on the lives of vulnerable residents while benefiting from professional development and flexible working arrangements. Located in the vibrant borough of Hackney, staff enjoy a dynamic culture that prioritises innovation and collaboration, making it an ideal place for those seeking rewarding employment in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Compensation&benefits Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at Hackney Council or similar organisations. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by researching Hackney's values and recent projects. Show us that you’re not just another candidate but someone who genuinely cares about making a difference in the community.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to share your passion for helping residents!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the resources we offer to help you succeed in your job search.
We think you need these skills to ace Temporary Compensation&benefits Administrator in London
Some tips for your application 🫡
Know Your Stuff:Make sure you’ve got a solid understanding of welfare and disability benefits. This role is all about helping residents navigate these systems, so showing us that you know your way around the benefits landscape will really make your application stand out.
Show Off Your Organisational Skills:We’re looking for someone who can juggle multiple applications at once. Highlight any experience you have with managing time effectively and keeping things organised, especially in busy environments. It’ll show us you can handle the workload!
Be Problem-Solving Savvy:Flexibility and a problem-solving mindset are key in this role. Share examples of how you’ve tackled challenges in the past, especially when working with diverse groups or on complex cases. We want to see how you think on your feet!
Apply Through Our Website:Don’t forget to submit your application through our website! Creating an account is super easy, and it’s the best way to ensure your application gets to us. Plus, it shows you’re keen to be part of our team!
How to prepare for a job interview at London Borough of Hackney
✨Know Your Benefits Inside Out
Make sure you brush up on your knowledge of welfare and disability benefits. Familiarise yourself with the specific schemes and support available, especially those relevant to disabled residents. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
Since this role requires strong organisational and time management abilities, prepare examples from your past experiences where you've successfully managed multiple tasks or applications. Be ready to discuss how you prioritised your workload and ensured timely responses.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you had to tackle complex issues or support individuals facing challenges. During the interview, share these stories to illustrate your problem-solving approach and how you can adapt to different situations while working independently.
✨Familiarise Yourself with Case Management Software
Since the role involves using Google-based AppSheet for case management, it’s a good idea to get a basic understanding of how such software works. If you have experience with similar tools, be sure to mention it, as it shows you're tech-savvy and ready to hit the ground running.
