At a Glance
- Tasks: Support disabled residents in accessing welfare benefits and discretionary support.
- Company: Hackney Council, a dynamic and progressive local authority in London.
- Benefits: Flexible working options, commitment to diversity, and a supportive work environment.
- Other info: Join a dedicated team focused on community outreach and income maximisation.
- Why this job: Make a real difference in the lives of vulnerable residents while developing your skills.
- Qualifications: Strong knowledge of welfare and disability benefits, excellent organisational skills.
The predicted salary is between 30000 - 40000 € per year.
12 Months Fixed Term Contract / Secondment Opportunity
Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values.
Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. Hackney Here To Help is an easily accessible, resident-facing, multi-disciplinary service that brings together benefits advice with assessment for a range of discretionary grants, in a delivery model that has data-led, active community outreach at its heart.
One of our core goals is increasing residents’ income by tackling benefits under-claiming in the borough. The Income Maximisation Team, within which this role sits, is focussed on increasing income for some of the borough’s most vulnerable residents, by ensuring that they claim and contest disability benefits. In this role you will support disabled people (or households with a disabled person) to access a full range of welfare benefits, discretionary support, reductions and exemptions.
You will also support the wider Money Hub team by working collaboratively on cases, developing colleagues’ skills and understanding of the support available for disabled people, people with long-term illness, and people with caring responsibilities and by giving feedback on likely eligibility on a case-by-case basis.
In order to be successful in this role you will need to have:
- Strong knowledge of welfare and disability benefits;
- Strong organisational and time management ability, in order to assess a high rate of incoming applications across several discretionary support schemes;
- Able to be flexible, work independently and take a problem-solving approach when working with residents and on different types;
- Comfortable working with case management software to record resident contact and outcomes (Here To Help uses Google-based AppSheet).
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
This post is subject to an Enhanced DBS Check.
This application process replaces a supporting statement.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently underrepresented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.
Temporary Compensation and Benefits Administrator in London employer: London Borough of Hackney
Hackney Council is an exceptional employer, dedicated to fostering a diverse and inclusive work environment where every employee feels valued and empowered. With a strong commitment to community service, employees have the opportunity to make a meaningful impact on the lives of vulnerable residents while benefiting from professional development and flexible working arrangements. Located in the vibrant borough of Hackney, staff enjoy a dynamic culture that prioritises innovation and collaboration, making it an ideal place for those seeking rewarding employment in the public sector.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Compensation and Benefits Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those who work at Hackney Council or similar organisations. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by researching Hackney's values and recent initiatives. Show us that you’re not just interested in the job, but also in making a real impact in the community.
✨Tip Number 3
Practice your responses to common interview questions, especially around welfare and disability benefits. We want to see your knowledge shine through, so be ready to share examples from your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Hackney.
We think you need these skills to ace Temporary Compensation and Benefits Administrator in London
Some tips for your application 🫡
Know Your Stuff:Make sure you’ve got a solid understanding of welfare and disability benefits. This role is all about helping residents navigate these systems, so showing us that you know your way around the benefits landscape will really make your application stand out.
Show Off Your Organisational Skills:We’re looking for someone who can juggle multiple applications and support schemes. Highlight any experience you have with managing time effectively and keeping things organised, as this will be key in this role.
Be Yourself:Don’t be afraid to let your personality shine through in your application. We value diversity and want to see how you can bring your unique perspective to our team. Authenticity goes a long way!
Apply Through Our Website:Remember to create an account and submit your application through our website. It’s the easiest way to ensure we get all your details right and helps us keep track of your application. We can’t wait to hear from you!
How to prepare for a job interview at London Borough of Hackney
✨Know Your Benefits Inside Out
Make sure you brush up on your knowledge of welfare and disability benefits. Familiarise yourself with the specific schemes Hackney offers, as well as any recent changes in legislation. This will show that you're not only prepared but genuinely interested in helping residents navigate these systems.
✨Demonstrate Your Organisational Skills
Since this role requires strong organisational and time management abilities, be ready to discuss how you've successfully managed multiple tasks or cases in the past. Prepare examples that highlight your ability to prioritise effectively and handle a high volume of applications.
✨Showcase Your Problem-Solving Approach
Think about scenarios where you've had to tackle complex issues independently. Be prepared to share these experiences during the interview, focusing on your problem-solving strategies and how they led to positive outcomes for those you were assisting.
✨Familiarise Yourself with Case Management Software
Since you'll be using Google-based AppSheet, it’s a good idea to get comfortable with similar case management tools. If you have experience with any software, mention it! Showing that you're tech-savvy and adaptable will give you an edge.
