Service Charge Officer in London

Service Charge Officer in London

London Full-Time No working from home possible
London Borough of Hackney

Job Number: HCAA02956

Service: Homeownership

Agreement Type: Fixed Term / Secondment

Work Pattern: Full Time

Contracted Hours: 36

SCP Range: £40,404 - £41,637

12 Months Fixed Term / Secondment Opportunity

Join our team as a Service Charge Officer!

Responsibilities

  • Collaborate with colleagues to produce accurate estimated and actual invoices.
  • Maintain the service charge database.
  • Ensure compliance with relevant legislation.
  • Collate financial records for property service charges.
  • Manage accountancy functions related to billing and recharging.
  • Issue Section 20B notices.
  • Provide supporting information for leaseholder inquiries, disputes and legal challenges.
  • Prepare performance reports and assist with budget monitoring.
  • Engage with residents and stakeholders through meetings and inspections.

Qualifications

  • Extensive knowledge of leasehold management and financial processes.
  • Experience in preparing annual property accounts and understanding S20 consultation processes.
  • Strong analytical skills and attention to detail.
  • Proficiency in Microsoft Excel and Google Suite.
  • Effective communication skills with a wide range of stakeholders.

As part of the team, you will contribute to the continuous improvement of our Homeownership Services and prepare performance reports.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation and social class. We also welcome applications from disabled people and those interested in flexible working.

Closing date for applications: 21 June 2026 (22:59)

Interview date: W/C 13 July 2026

The Council has a dedicated employment support service (Hackney Works) which offers Hackney residents guidance in relation to applying for jobs. For support, contact

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London Borough of Hackney

Contact Details:

London Borough of Hackney Recruitment Team