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- Tasks: Enforce road and traffic regulations while engaging with the community.
- Company: Join Hackney, a dynamic local authority committed to innovation and community values.
- Benefits: Enjoy a 4-day work week, competitive pay, and opportunities for professional growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Work outdoors in a vibrant environment with a supportive team.
The predicted salary is between 30000 - 42000 £ per year.
IMPORTANT: This post requires a regular shift working between 6am and midnight, 7 days a week. This is implemented on a 4-day working week (9 working hours per day + 1 hour for lunch) based on a 3-week pattern with 5 consecutive days off every 3 weeks. Working patterns and rotas are subject to regular review and change.
This role is a Road & Traffic Enforcement Officer on foot rather than a mobile position. Hackney is a dynamic and progressive local authority in the UK, with strong, diverse communities and shared values. The Council has built first-class services, infrastructure, and a reputation for excellence, innovation, and ambition. Hackney Parking Services lead in the parking industry with focus on best practices and performance. The Council has recently insourced parking enforcement operations and seeks to recruit into a role pivotal to creating, delivering, and implementing the in-house service.
In this challenging and rewarding role you will need strong communication and networking skills to work directly with residents and partner services. A proactive ethos, strong organisational and problem-solving abilities, and effective conflict management will help you manage a varied caseload and collaborate to address needs and achieve positive outcomes. You will have demonstrable experience of working in an agile context and the ability to work from different locations across Hackney, outdoors in all weather, to meet community needs.
Responsibilities
- Undertake the statutory duties of Civil Enforcement Officer under the Traffic Management Act 2004, managing road and traffic matters and enforcing parking contraventions by issuing Penalty Charge Notices.
- Manage removal operations of vehicles parked in contravention and assist the Council with reporting of other problems and issues as described in the job description.
- Work in collaboration with residents and key partner services to support enforcement and street management objectives.
Qualifications and Requirements
- Enhanced Disclosure & Barring Service (DBS) check is required.
- Previous experience of parking enforcement is not mandatory; full training will be provided on the job.
- Ability to work outdoors across Hackney, in all weather conditions, and to travel between locations as required.
- Ability to work in an agile context and adapt to changing patterns and rotas.
About Hackney
Hackney is one of the most dynamic and progressive local authorities in the UK, with a resilient, vibrant and creative community in the heart of London. The Council is committed to fairness and anti-racism, gender equality, neurodiversity, and addressing poverty and disadvantage. We welcome flexible working arrangements and encourage applications from disabled people.
Application Process
We operate a fair and open anonymous selection process. Supporting statements or CVs are not accepted.
Mobile Road & Traffic Enforcement Officer in London employer: London Borough of Hackney
Contact Detail:
London Borough of Hackney Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Road & Traffic Enforcement Officer in London
✨Tip Number 1
Get to know Hackney and its community! Research the local area, its values, and the challenges it faces. This will help you connect with residents and show that you're genuinely interested in making a positive impact.
✨Tip Number 2
Practice your communication skills! Since you'll be working directly with residents, being able to clearly convey information and handle conflicts is key. Role-play scenarios with friends or family to build your confidence.
✨Tip Number 3
Be flexible and ready for anything! The job requires you to work outdoors in all weather and adapt to changing patterns. Show that you're up for the challenge by highlighting your adaptability in conversations.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and ready to embrace the digital age of job applications.
We think you need these skills to ace Mobile Road & Traffic Enforcement Officer in London
Some tips for your application 🫡
Get to Know the Role: Before you start writing, take a moment to really understand what being a Mobile Road & Traffic Enforcement Officer is all about. Dive into the job description and think about how your skills and experiences align with the responsibilities mentioned.
Be Clear and Concise: When filling out your application, keep it straightforward. Use clear language and avoid jargon. We want to see your personality shine through, so don’t be afraid to let us know why you’re passionate about this role!
Show Off Your Skills: Highlight your communication, problem-solving, and organisational skills in your application. Think of specific examples from your past experiences that demonstrate these abilities, especially in challenging situations.
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it’s super straightforward – just follow the prompts!
How to prepare for a job interview at London Borough of Hackney
✨Know Your Shift Patterns
Since this role involves a regular shift pattern, make sure you understand the specifics of the 4-day working week. Be prepared to discuss how you can manage your time effectively and adapt to the changing rotas.
✨Showcase Your Communication Skills
This position requires strong communication and networking skills. Think of examples from your past experiences where you've successfully interacted with residents or collaborated with partner services. Be ready to demonstrate your ability to handle conflict and engage positively.
✨Emphasise Your Problem-Solving Abilities
The role involves managing a varied caseload and addressing community needs. Prepare to share specific instances where you've tackled challenges or resolved issues in a proactive manner. Highlight your organisational skills and adaptability in agile environments.
✨Be Ready for Outdoor Work
As you'll be working outdoors in all weather conditions, express your willingness and enthusiasm for this aspect of the job. You might want to mention any previous experiences that show your resilience and commitment to working in diverse environments.
