At a Glance
- Tasks: Lead strategic improvements in leasehold consultation and billing for a vibrant community.
- Company: Join Hackney Council, a progressive local authority in the heart of London.
- Benefits: Flexible working options, commitment to diversity, and a chance to make a real impact.
- Other info: Be part of a team dedicated to fairness and innovation in public service.
- Why this job: Shape services that directly benefit residents and promote equity in a dynamic environment.
- Qualifications: In-depth knowledge of leasehold legislation and strong leadership skills required.
The predicted salary is between 40000 - 50000 £ per year.
Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney, with a particular focus on becoming an actively anti‑racist borough. The work does not stop there; we are proactive in our approach to bringing fairness to all aspects of life, including gender, neurodiversity, and across the poverty divide.
Homeownership Services manages 9,749 leasehold, shared ownership and freehold properties and has recently undergone a review to provide a more holistic service. This role, along with the team it will manage, was created as part of the service review and will play a vital role in implementing strategic and operational improvements. This is an exciting time to join Homeownership Services, supporting the Head of Homeownership Services (Service Charges, Consultation and Income) in shaping the service to meet residents’ needs, ensuring the Council complies with legislative requirements, and enabling the service to respond to changes in the homeownership landscape.
Responsibilities
The role supports the Head of Homeownership Services by designing and implementing strategic and operational improvements, shaping the service to meet residents’ needs, ensuring compliance with legislative requirements, and enhancing the service’s responsiveness to changes in the homeownership landscape.
Qualifications
To succeed in this role, the candidate must possess in-depth legislative knowledge affecting leasehold consultation and major works billing, exceptional people and relationship management skills, demonstrable experience of leadership, and experience in systems, process, and procedure development for increasing efficiency and accuracy.
Legal and Equality Statement
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We welcome those interested in flexible working and particularly encourage applications from disabled people, as this group is currently underrepresented in our workforce.
Leasehold Consultation and Billing Manager in London employer: London Borough of Hackney
Hackney Council is an exceptional employer, offering a vibrant and inclusive work culture in the heart of London. With a strong commitment to equity and diversity, employees are empowered to make meaningful contributions while benefiting from professional growth opportunities and a supportive environment. Joining our team means being part of a forward-thinking organisation dedicated to improving the lives of residents and fostering a fairer community.
StudySmarter Expert Advice🤫
We think this is how you could land Leasehold Consultation and Billing Manager in London
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like London Borough of Hackney, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like London Borough of Hackney and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Leasehold Consultation and Billing Manager in London
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for London Borough of Hackney and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at London Borough of Hackney
✨Get to Know Public Sector Values
Before your interview with London Borough of Hackney, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for London Borough of Hackney.
