At a Glance
- Tasks: Be the go-to person for Facilities Management inquiries and manage service requests.
- Company: Join the London Borough of Hackney, committed to equality and diversity.
- Benefits: Gain valuable experience in a supportive environment with flexible working hours.
- Other info: Opportunity to grow in a dynamic role with a focus on teamwork.
- Why this job: Make a difference by supporting over 900 sites and enhancing community services.
- Qualifications: Strong communication skills and a knack for problem-solving are essential.
The predicted salary is between 30000 - 40000 Β£ per year.
The London Borough of Hackney is hiring two Help Desk Operatives for a fixed-term role focused on supporting Facilities Management services.
You will be the first point of contact for inquiries regarding FM, managing over 900 sites while using the Concerto CAFM system.
This position requires excellent communication skills, the ability to handle service requests effectively, and flexibility in working hours including possible out-of-hours support.
A commitment to equality and diversity is central to our workplace.
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We think you need these skills to ace Help Desk Specialist β Facilities & CAFM (12-month) in London
Communication Skills
Customer Service Skills
Concerto CAFM System
Flexibility
Service Request Management
Problem-Solving Skills
Time Management