At a Glance
- Tasks: Lead digital transformation initiatives to enhance community services and experiences.
- Company: Hackney Council, a progressive local authority in the heart of London.
- Benefits: Fixed term role with opportunities for professional growth and community impact.
- Other info: Join a diverse team committed to equality, inclusion, and community welfare.
- Why this job: Make a real difference in a vibrant borough while shaping the future of public services.
- Qualifications: Experience in leading digital transformation and managing complex programmes.
The predicted salary is between 61816 - 75552 £ per year.
Fixed Term / Secondment Opportunity – 2 Years
Hackney is one of the most dynamic and progressive local authorities in the UK.
We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values.
Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition.
We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough.
But the work doesn’t stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide.
Hackney Council is looking for an experienced and ambitious
Digital Transformation Lead to provide strategic leadership across our enterprise-wide digital transformation portfolio.
This is a key senior leadership role responsible for translating the Council’s strategic priorities into complex programmes of change that deliver measurable improvements in resident and customer experience, service performance, organisational productivity and financial sustainability.
Reporting to the Assistant Director, ICT, Customer Services, Digital & Data, you will lead multidisciplinary teams spanning digital product management, delivery management, transformation management, service design, business analysis and programme management.
You will work closely with Corporate Directors, Directors, Heads of Service and elected Members to shape and deliver major transformation programmes, redesign services and operating models, and ensure the Council makes effective use of digital technology, data, automation, artificial intelligence and emerging technologies.
You will provide strong portfolio leadership and governance, ensuring programmes maintain pace, manage risk effectively and deliver clearly defined financial and non-financial benefits.
As a member of the ICT, Digital and Customer Services Senior Leadership Team, you will also play an important role in shaping wider organisational priorities and building Hackney’s long-term transformation capability.
You will be an experienced senior transformation leader with a strong track record of delivering complex digital and organisational change within a large and complex organisation.
- You Will Have Experience Of
- - Leading major digital and organisational transformation programmes and complex portfolios.
- - Translating strategic priorities into deliverable programmes with clear outcomes, milestones and accountabilities.
- - Delivering measurable improvements in customer experience, service performance, productivity, efficiencies and financial outcomes.
- - Leading service redesign, operating model change and wider organisational transformation.
- - Managing significant programme and portfolio budgets, developing robust business cases and delivering value for money.
- - Establishing effective governance, risk management, assurance and benefits realisation arrangements.
- - Leading and developing high-performing multidisciplinary teams.
- - Building trusted relationships with senior leaders and influencing effectively in complex and politically sensitive environments.
- - Managing strategic suppliers, external delivery partners and commercial relationships.
- - Using digital technology, data, automation, artificial intelligence and emerging technologies to improve organisational outcomes.
You will combine strategic thinking with a strong focus on delivery and be comfortable providing constructive challenge, making decisions in complex environments and intervening where delivery is at risk.
Knowledge of local government and the political environment would be highly valuable, alongside an understanding of local government finance and medium-term financial planning.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.
We are committed to equality, diversity and inclusion and welcome applications from all sections of the community.
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment.
- Closing date for applications: 31 August 2026 (22.59)
- Interview date: TBC
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved.
In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class.
We also welcome those interested in flexible working.
We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs.
If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney. gov. uk
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Digital Transformation Lead employer: London Borough of Hackney
Hackney Education is an exceptional employer dedicated to fostering an inclusive and supportive work environment for its staff. With a strong commitment to professional development, employees are encouraged to grow and thrive while making a meaningful impact on the lives of children and families in Hackney. The collaborative culture and focus on diversity ensure that every team member feels valued and empowered to contribute to the borough's vision of excellence in education.
StudySmarter Expert Advice🤫
We think this is how you could land Digital Transformation Lead
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like London Borough of Hackney. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at London Borough of Hackney.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at London Borough of Hackney.
We think you need these skills to ace Digital Transformation Lead
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at London Borough of Hackney and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at London Borough of Hackney
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like London Borough of Hackney will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to London Borough of Hackney.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at London Borough of Hackney.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at London Borough of Hackney. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
