Community Safety and Principal Enforcement Officer

Hackney Council is looking for an exceptional Community Safety and Enforcement Principal Enforcement Officer (PEO) within our Community Safety, Enforcement and Business Regulation Service in a 1-year Fixed Term Contract. You will be part of a broader and more inclusive service, in the delivery of joined-up, accountable and timely management of enforcement action in line with legislation and Council Policies and Procedures.

We are seeking an enthusiastic individual who can demonstrate that they can undertake case management under pressure and carry out a wide range of enforcement duties in relation to Noise, Community Safety, Anti-Social Behaviour, Street Scene, and environmental enforcement (Fly tipping, Graffiti, Fly posting, and Littering, Highway obstructions etc.), and wider general public realm enforcement as required. You will be assigned wards to address localised problems, challenging and changing behaviours to contribute to the achievement of the Mayor’s priorities, and the Council’s corporate objectives.

You must be able to demonstrate your ability to deal with complainants and victims of Anti-Social Behaviour skillfully and sensitively, which helps progress the cases, listen to concerns, and manage expectations. You must also be able to maintain accurate service-specific records to ensure compliance with our reporting obligations. You will need a proactive approach, be driven and have excellent communication skills.

You will be reporting to an Enforcement Manager and working alongside a team of other Principal Enforcement Officers, Enforcement Officers (in uniform), and Technical Support, as well as the wider Community Safety and Business Regulation Service, to provide the best service possible to residents and the public in the London Borough of Hackney. You will be required to successfully pass an enhanced DBS check.

As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CVs. To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency-based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.

We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice. This application process replaces a supporting statement.

Prior to applying for a vacancy for a secondment opportunity, please liaise with your line manager and inform them of your interest in applying for the role. Closing date for applications: 04 February 2026 (22:59). Interview date: W/C 02 March 2026.

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently underrepresented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk