Community Engagement Support Officer – Housing Services in London

Community Engagement Support Officer – Housing Services in London

London Full-Time 28800 - 43200 £ / year (est.) No working from home possible
London Borough of Hackney

At a Glance

  • Tasks: Support community projects and manage housing grants for Hackney residents.
  • Company: Join Hackney Council, dedicated to creating strong, inclusive communities.
  • Benefits: Enjoy flexible working options and a supportive work environment.
  • Other info: Applications close on 09 July 2025; no CVs needed.
  • Why this job: Make a real impact in your community while developing valuable skills.
  • Qualifications: Experience in community engagement or grant administration is preferred.

The predicted salary is between 28800 - 43200 £ per year.

Good resident engagement and participation is a top priority for Housing Services. Making sure that we involve our residents in improving our services and promote strong, sustainable communities is paramount. We are looking for enthusiastic and dedicated professionals to join our team.

As a Community Engagement Support Officer you will play a lead role in supporting the Resident Participation Team to deliver community projects effectively, including research for funding bids and responsibility for the day-to-day administration of our housing community grants programme. You will also support projects and initiatives that benefit Hackney housing residents, including assisting the wider team with training, events management and communications.

To excel in this position, you will ideally have experience of developing and supporting community or resident engagement activities and/or administering grant applications. You will have good organisational, communication and IT skills and a proven ability to build successful relationships with a diverse range of stakeholders. Your track record will show that you have a ‘can-do’ attitude, can be creative and innovative in your approach, and have the skills to manage a varied workload effectively.

As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation. If you want to work in a place where you can represent our values so we achieve the best for our residents, please click on the apply button below.

We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CVs. To proceed with your application, you will need to create an account and submit your application. As part of the application process, you will need to complete a number of competency based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.

We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.

Closing date for applications: 09 July 2025 (22.59)

Interview and assessment date: W/C 28 July 2025

We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.

Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.

The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available: hackneyworks@hackney.gov.uk

Community Engagement Support Officer – Housing Services in London employer: London Borough of Hackney

Hackney Council is an exceptional employer that prioritises resident engagement and community development, making it a rewarding place to work for those passionate about social impact. With a strong commitment to diversity and inclusion, employees benefit from a supportive work culture that encourages personal growth and innovative thinking. The Council also offers flexible working options and a dedicated employment support service, ensuring that all staff feel valued and empowered to contribute to the community.

London Borough of Hackney

Contact Details:

London Borough of Hackney Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Community Engagement Support Officer – Housing Services in London

Get Involved Locally

Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by London Borough of Hackney.

Tap into Professional Networks

Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like London Borough of Hackney.

Showcase Your Commitment

When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at London Borough of Hackney.

Utilise Online Platforms

We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at London Borough of Hackney. Apply directly through us to stand out!

We think you need these skills to ace Community Engagement Support Officer – Housing Services in London

Community Engagement
Project Management
Grant Administration
Research Skills
Event Management
Communication Skills
Stakeholder Relationship Management

Some tips for your application 🫡

Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of London Borough of Hackney. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.

Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.

Tailor Your Documents to the Role:For a full-time role like Community Engagement Support Officer – Housing Services, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.

Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.

How to prepare for a job interview at London Borough of Hackney

Show Your Passion for Social Change

When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of London Borough of Hackney. Sharing personal stories or insights can really make us stand out.

Highlight Project Experience

We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.

Familiarity with Relevant Tools and Practices

Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.

Prepare for Scenario-Based Questions

Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!