At a Glance
- Tasks: Support a dynamic sales and lettings team with admin, IT, and customer service.
- Company: Join Hackney Council, a progressive local authority in the heart of London.
- Benefits: Flexible working options and a commitment to diversity and inclusion.
- Other info: Be part of a vibrant team focused on equity and innovation.
- Why this job: Make a real difference in your community while gaining valuable experience.
- Qualifications: Strong admin skills; housing market knowledge is a plus.
The predicted salary is between 30000 - 40000 € per year.
Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values. Over the past twenty years, the Council has built up first‑class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti‑racist borough. But the work doesn’t stop there; we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide.
The Council is seeking a proactive and customer‑focused Commercial Sales & Lettings Support Officer to join its small, multi‑disciplinary team. The ideal candidate will be able to demonstrate experience of providing a professional supporting service to a high‑performing team, with the ability to manage a varied workload and competing priorities. This is a varied, hands‑on role requiring flexibility to manage emerging priorities. Providing a wide‑range of support, including IT, reporting and customer service across a busy sales and lettings department.
The key focus for this post is to support all operational activities for the council’s direct sales programme as well as supporting the functions of the council’s wholly owned Housing Company and any outsourcing activities. The successful applicant must be confident in supporting internal and external stakeholders across a busy portfolio and capable of forming strong working relationships with colleagues, contractors, and potential customers. You will be expected to work independently, whether in the office, at home or at times across alternative locations within the borough.
Essential Criteria- Experience of providing a high level of administration support.
- A general understanding of the housing market or experience of working within the housing or property sector.
Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.
Closing date for applications: 27 May 2026 (22:59).
Commercial Sales & Lettings Support Officer employer: London Borough of Hackney
Hackney Council is an exceptional employer, committed to fostering a diverse and inclusive work environment that champions equity and fairness for all. With a strong focus on employee growth and development, the Council offers a supportive culture where staff can thrive while contributing to meaningful community initiatives in one of London's most vibrant boroughs. The role of Commercial Sales & Lettings Support Officer provides a unique opportunity to engage with a dynamic team, manage varied responsibilities, and make a tangible impact in the local housing market.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Sales & Lettings Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing and property sector, especially those connected to Hackney Council. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Show off your skills! When you get the chance for an interview or informal meet-up, be ready to discuss how your experience aligns with the role. Bring examples of how you've managed competing priorities and supported teams.
✨Tip Number 3
Be proactive! If you see a project or initiative at Hackney Council that excites you, mention it. Showing genuine interest in their work can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the time to engage with us directly.
We think you need these skills to ace Commercial Sales & Lettings Support Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in administration support and customer service. We want to see how your skills align with the role of Commercial Sales & Lettings Support Officer, so don’t hold back!
Showcase Your Flexibility:This role requires a hands-on approach and the ability to manage competing priorities. Use your application to demonstrate how you've successfully juggled multiple tasks in the past. We love seeing examples of adaptability!
Highlight Your Team Spirit:Since you'll be working closely with various stakeholders, it’s important to show that you can build strong relationships. Share experiences where you’ve collaborated effectively with colleagues or clients, as this will resonate with us.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way to ensure your application gets the attention it deserves, so don’t miss out on this opportunity!
How to prepare for a job interview at London Borough of Hackney
✨Know Your Stuff
Make sure you brush up on Hackney Council's values and recent initiatives, especially around equity and anti-racism. Understanding their mission will show that you're genuinely interested in the role and align with their goals.
✨Showcase Your Flexibility
Since the role requires managing a varied workload, be ready to discuss examples from your past where you've successfully juggled multiple tasks. Highlight your ability to adapt to changing priorities and how you thrive in dynamic environments.
✨Build Rapport
This position involves working closely with internal and external stakeholders. Prepare to share experiences where you've built strong relationships, whether with colleagues or customers. This will demonstrate your customer-focused approach and teamwork skills.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready that show your interest in the role and the council's work. Inquire about their current projects or how they measure success in the sales and lettings department. This shows you're engaged and eager to contribute.
