Technical Licensing Officer
Job Number: HCAA03193
Agreement Type: Fixed Term / Secondment
Work Pattern: Full Time
Contracted Hours: 36
SCP Range: £37,509 - £41,637
Fixed-Term / Secondment Opportunity - 24 Months
Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values.
Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn’t stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide.
Hackney Council is looking for a motivated and detail-focused Technical Licensing Officer to join our Private Sector Housing Licensing Service.
This is an exciting opportunity to work within a busy regulatory environment supporting property licensing, improving housing standards, and helping deliver better outcomes for residents.
About the Role
You will:
- - Process property licensing applications and carry out regulatory checks
- - Provide advice and support to landlords, agents, tenants and residents
- - Manage enquiries through duty services and shared inboxes
- - Maintain accurate records, databases and statutory registers
- - Support compliance, enforcement and licensing decision-making
- - Contribute to service improvements and digital processes
As you progress to SO1 level, you will take on more complex casework, technical decision-making, quality assurance and mentoring responsibilities.
About You
We are looking for someone with:
- - Strong organisational skills and attention to detail
- - Excellent communication and customer service skills
- - Experience managing competing priorities in a fast-paced environment
- - A commitment to delivering high-quality public services
Why Join Us?
We offer professional development and the opportunity to make a meaningful difference within one of London’s most dynamic boroughs.
Join us and help shape safer, better housing across Hackney.
As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.
Closing date for applications: 04 November 2026 (22.59)
Interview date: TBC
Please note – we reserve the right to close applications early if we receive a high number of applications.
We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud. In order to achieve this, we are seeking individuals who embody our "PROUD" values: Purpose and Respect, where we foster belonging through active inclusion, kindness, and open dialogue; Ownership, where we champion proactive collaboration and accountability for our shared success; and Unity and Diversity, where we work as one Council to break down silos and champion anti-racist behavior.
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Technical Licensing Officer in City of London employer: London Borough of Hackney
Hackney Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional development. As part of the Safety, Health, Environmental Quality (SHEQ) team, you will have the opportunity to make a meaningful impact on community safety while benefiting from comprehensive training and growth opportunities in the heart of London.
