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- Tasks: Protect tenants' rights and lead impactful enforcement work in the private rented sector.
- Company: Ealing Council, committed to equality and community engagement.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Great opportunity for early career professionals to join a diverse and inclusive team.
- Why this job: Make a real difference in people's lives by safeguarding tenants from unlawful practices.
- Qualifications: Knowledge of landlord and tenant law and strong communication skills required.
The predicted salary is between 42060 - 43680 ÂŁ per year.
Are you passionate about protecting tenants’ rights and leading impactful enforcement work in the private rented sector? We are seeking a proactive and knowledgeable Tenancy Relations Officer dedicated to protecting tenants’ rights to join our Private Sector Housing Team.
This is an important time to join the service, as the Renters’ Rights Act introduces a wide-ranging transformation of landlord and tenant law. This is a key frontline role and the successful candidate will be involved in implementing and enforcing new statutory duties including enhanced protections against unlawful eviction, harassment and unfair rent increases.
As a tenancy relations officer, you will oversee complex investigations and enforcement actions. You will have a good understanding of landlord and tenant law, ensuring legal compliance and safeguarding residents from unlawful eviction and harassment, and excellent communication skills.
Key responsibilities- Carry out investigations under the Protection from Eviction Act 1977 and the Renters’ Rights Act 2025.
- Undertake enforcement action including prosecutions, civil penalties and court applications.
- Provide expert advice to internal and external stakeholders.
- Substantial knowledge of the key legislation related to landlord and tenant law including, but not limited to the Housing Act 1988, the Renters’ Rights Act 2025 and the Protection from Eviction Act 1977.
- Experience in investigating legislative breaches and producing legally robust reports for enforcement.
- Excellent communication, analytical and decision-making abilities.
- Professional training in tenancy relations and landlord and tenant law.
- Minimum 5 GCSEs including English and maths.
Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive. We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing’s workforce.
Please note all applications will be determined on merit.
Closing date for applications: 14 May 2026.
Tenancy Relations Officer in London employer: London Borough of Ealing
Contact Detail:
London Borough of Ealing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tenancy Relations Officer in London
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend relevant events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of landlord and tenant law. Be ready to discuss recent changes, like the Renters’ Rights Act, and how they impact tenants. Show us you’re passionate about protecting tenants’ rights!
✨Tip Number 3
Practice your communication skills! As a Tenancy Relations Officer, you'll need to convey complex legal information clearly. Role-play with a friend or record yourself to refine your delivery and boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission to protect tenants’ rights.
We think you need these skills to ace Tenancy Relations Officer in London
Some tips for your application 🫡
Know Your Stuff: Make sure you brush up on your knowledge of landlord and tenant law. We want to see that you understand the key legislation like the Renters’ Rights Act and the Protection from Eviction Act. Show us you’re passionate about protecting tenants’ rights!
Tailor Your Application: Don’t just send a generic application! We love it when candidates tailor their CVs and cover letters to highlight relevant experience and skills. Make it clear how your background aligns with the role of Tenancy Relations Officer.
Show Off Your Communication Skills: As a Tenancy Relations Officer, excellent communication is key. Use your application to demonstrate your ability to convey complex information clearly. Whether it’s through your writing style or examples of past experiences, let us see your skills in action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role and our team there!
How to prepare for a job interview at London Borough of Ealing
✨Know Your Legislation
Make sure you brush up on key legislation like the Housing Act 1988 and the Renters’ Rights Act 2025. Being able to discuss these laws confidently will show that you’re serious about protecting tenants' rights and are well-prepared for the role.
✨Showcase Your Investigative Skills
Prepare examples of past experiences where you've conducted investigations or handled enforcement actions. Highlight your analytical abilities and how you’ve produced legally robust reports, as this is crucial for the Tenancy Relations Officer position.
✨Communicate Effectively
Practice articulating your thoughts clearly and concisely. Since excellent communication skills are essential for this role, consider doing mock interviews with friends or family to refine your delivery and ensure you can convey complex information simply.
✨Demonstrate Your Passion
Let your enthusiasm for tenant rights and housing issues shine through. Share why you’re passionate about this field and how you plan to make a positive impact in the community. This will help you connect with the interviewers on a personal level.