Team Manager - Family Help and Front Door in London

Team Manager - Family Help and Front Door in London

London Full-Time 60393 - 67332 £ / year (est.) Hybrid
L

At a Glance

  • Tasks: Lead a team of social workers to improve outcomes for children and families.
  • Company: Join Ealing Children's Services, rated Good by Ofsted.
  • Benefits: Competitive salary, flexible working, and strong support for professional development.
  • Other info: Be part of a supportive team focused on equality and inclusion.
  • Why this job: Make a real difference in children's lives while shaping innovative practices.
  • Qualifications: Social Work qualification and significant experience in children's social care required.

The predicted salary is between 60393 - 67332 £ per year.

£60,393 to £67,332 Grade 14 to 15 (depending on experience). Rated Good by Ofsted (2024), Ealing Children's Services is on a clear and ambitious improvement journey. Inspectors recognised our strong leadership, improving practice standards, and well-managed services, creating the foundations for high-quality practice and meaningful outcomes for children and families.

This is an exciting opportunity to join a forward-thinking local authority as we strengthen our Family Help system / Integrated Front Door, and implement national reforms that put prevention, relationships and multi-agency working at the heart of what we do. Please note that we are not able to offer sponsorship for this position.

Why join Ealing

  • A strong and visible leadership culture with a clear improvement journey
  • Stable, supportive teams with a focus on relationship-based practice
  • Commitment to manageable workloads and high-quality supervision
  • Structured learning and development, including coaching for managers
  • Flexible and hybrid working
  • Strong multi-agency partnerships across health, housing and education
  • The opportunity to shape and embed innovative models of practice

About the role

As a Team Manager, you will lead one of our service areas across Family Pathways or Family Help, forming part of a cohesive leadership cohort driving service transformation. You will play a key role in delivering our vision to ensure children and families receive the right help, at the right time, from the right professionals.

Your role as a Team Manager

  • Provide clear, confident leadership to a team of social workers
  • Oversee day-to-day operational delivery and ensure high-quality practice
  • Be accountable for decision-making at referral, planning and closure stages
  • Ensure effective risk management, safeguarding and care planning
  • Allocate and review workload to ensure safe and effective service delivery
  • Provide robust management oversight, challenge and support to practitioners
  • Lead multi-agency partnership working to improve outcomes for children and families
  • Attend and contribute to key forums including Child Protection Conferences
  • Contribute to strategic planning, service development and financial management
  • Role model and embed high professional standards and evidence-informed practice

Our Brighter Futures Practice Model underpins everything we do. It supports you to:

  • Lead with relationships and strengths-based practice
  • Work collaboratively across services and with communities
  • Focus on long-term outcomes and sustainability
  • Embed learning, reflection and continuous improvement

As a Team Manager, you will play a key role in translating this model into everyday practice across your team.

We are looking for individuals who

  • Are ambitious and committed to improving outcomes for children and families
  • Lead with confidence, integrity and emotional intelligence
  • Promote collaboration, innovation and continuous improvement
  • Can develop others and build high-performing teams
  • Are confident working in complex safeguarding environments
  • Are committed to multi-agency and whole-system working

Essential qualification/membership required

  • Social Work qualification (Degree, DipSW, CQSW or equivalent)
  • Registered with Social Work England
  • Significant post-qualification experience in statutory children’s social care
  • Experience of managing or supervising staff
  • Extensive experience of child protection, safeguarding and care proceedings
  • Strong skills in assessment, planning and service delivery

Working with us

At Ealing, we are proud of the progress we have made and the culture we are building. Leadership has driven significant improvements, and we are continuing to strengthen outcomes for children across the borough.

We are committed to:

  • Equality, diversity and inclusion
  • Creating good jobs and strong career pathways
  • Supporting our workforce to thrive
  • Delivering high-quality services to our communities

Safeguarding

Ofsted recognised our commitment to improving services and strengthening outcomes for children, with leadership driving continued progress across the borough. Ealing Council is committed to creating good jobs and delivering on its connected communities’ agenda. We are committed to equality of opportunity, to being fair and inclusive. Ealing council is committed to safeguarding children and vulnerable adults and expects all staff to share this commitment. All roles are subject to enhanced DBS checks and safer recruitment processes and enhanced vetting process.

Team Manager - Family Help and Front Door in London employer: London Borough of Ealing

Ealing Council is an exceptional employer for those seeking a meaningful career in housing enforcement, offering a dynamic work culture that prioritises professional development and impactful community engagement. With a commitment to flexible hybrid working, generous leave entitlements, and a supportive environment for career progression, employees can thrive while making a real difference in residents' lives. Join a dedicated team at the forefront of housing regulation, where your expertise will be valued and your contributions will lead to significant change.

L

Contact Details:

London Borough of Ealing Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Team Manager - Family Help and Front Door in London

✨Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at London Borough of Ealing.

✨Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from London Borough of Ealing!

✨Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like London Borough of Ealing, will notice your enthusiasm!

✨Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at London Borough of Ealing or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Team Manager - Family Help and Front Door in London

Leadership Skills
Emotional Intelligence
Multi-Agency Partnership Working
Risk Management
Safeguarding
Child Protection
Service Development

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to London Borough of Ealing:Before hitting send, make sure to tailor your application specifically to London Borough of Ealing! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at London Borough of Ealing

✨Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

✨Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

✨Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

✨Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.