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- Tasks: Lead transformation in housing services and drive innovation for community improvement.
- Company: Ealing Council, dedicated to providing quality, affordable homes.
- Benefits: Competitive salary, supportive team, and the chance to make a real difference.
- Why this job: Shape housing strategies that enhance lives and foster thriving communities.
- Qualifications: Proven leadership in managing diverse housing portfolios and a passion for community service.
- Other info: Join a dynamic team committed to continuous improvement and resident-led service design.
The predicted salary is between 111972 - 135195 £ per year.
Ealing Council's Housing Strategy sets out an ambitious and determined plan to tackle the borough's acute housing challenges. Our vision is to ensure every resident has access to a good quality, genuinely affordable home within a thriving community that supports healthier and happier lives.
This role offers a significant opportunity to shape and lead transformation across our services, drive innovation, and strengthen partnerships that deliver real, positive change for residents. The Housing & Environment Directorate manages and maintains over 17,000 council homes, ensuring every resident has a safe, warm and welcoming place to live. We are committed to resident-led service design, continuous improvement, and the highest standards of compliance, safety and accountability.
This newly created role carries a clear remit to deliver the highest levels of performance across the full landlord function. We are seeking an experienced leader with a strong track record of managing a large, diverse housing portfolio. Supported by a team of approximately 200 colleagues, you will ensure the delivery of safe, high-quality and resident-focused services for both tenants and leaseholders. You will lead services that not only meet statutory requirements and best practice but also drive the broader ambitions of the Council and our communities.
If you are passionate about improving outcomes for residents and helping to make Ealing an even better place to live, please refer to the role profile below.
To set up an informal conversation about the role, please contact: Jennifer Whamyan, Senior Personal Assistant: WhaymanJ at ealing.gov.uk
Indicative timetable:
- Closing date for applications: Midnight, Sunday 22 February 2026
- Preliminary / Technical interviews: w/c 2 March 2026
- Final panel interviews: w/c 16 March 2026
Please note dates may be subject to slight change. If there are any dates within this timetable when you are not available, please let us know at the point of application.
To apply for this role, please click the Apply button below and complete the application steps. You will be asked to upload:
- Your CV
- A Supporting Statement (maximum 2 pages of A4, approx. 1000 words)
Your supporting statement should set out:
- Why you are interested in this role
- What skills, experience and achievements you would bring
- Evidence and outcomes demonstrating how you meet the key requirements of the role profile
Please also provide contact details for two referees, one of whom should be your current or most recent employer. Referees will only be contacted if you are shortlisted for the final stage and only with your permission.
You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage.
Operational Director Housing in London employer: London Borough of Ealing
Contact Detail:
London Borough of Ealing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Director Housing in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector and let them know you're on the lookout for opportunities. A friendly chat can lead to insider info about roles that might not even be advertised yet.
✨Tip Number 2
Prepare for those interviews! Research Ealing Council's housing strategy and think about how your experience aligns with their goals. We want you to shine, so practice answering common questions and have some thoughtful queries ready for them too.
✨Tip Number 3
Showcase your passion! When you get the chance to speak with them, make sure to express your enthusiasm for improving outcomes for residents. Share specific examples of how you've made a positive impact in previous roles.
✨Tip Number 4
Apply through our website! It’s the easiest way to ensure your application gets seen. Plus, we’re here to support you every step of the way, so don’t hesitate to reach out if you need any help with your application.
We think you need these skills to ace Operational Director Housing in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about improving housing in Ealing and how you can contribute to our vision of a thriving community.
Tailor Your Supporting Statement: Make sure your supporting statement is tailored specifically to this role. Highlight your relevant skills and experiences that align with the key requirements in the job description. We love seeing how your background fits with our mission!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your achievements and how they relate to the role. Remember, you have a maximum of 2 pages, so make every word count!
Apply Through Our Website: Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter.
How to prepare for a job interview at London Borough of Ealing
✨Know Your Stuff
Before the interview, dive deep into Ealing Council's Housing Strategy. Understand their vision and how your experience aligns with their goals. This will show that you're genuinely interested and prepared to contribute to their mission.
✨Showcase Your Leadership Skills
As an Operational Director, you'll need to demonstrate strong leadership. Prepare examples of how you've successfully managed large teams and diverse housing portfolios in the past. Highlight specific outcomes that reflect your ability to drive innovation and improve services.
✨Prepare for Scenario Questions
Expect questions about real-life scenarios you might face in this role. Think about challenges in housing management and how you would address them. Practising these responses can help you articulate your problem-solving skills effectively during the interview.
✨Engage with the Panel
Interviews are a two-way street! Prepare thoughtful questions about the council's future plans and how you can play a part in them. Engaging with the panel shows your enthusiasm and commitment to making a positive impact in Ealing.
