At a Glance
- Tasks: Lead a multi-agency team to deliver youth justice services and improve outcomes for young people.
- Company: Join Croydon Council, one of the largest employers in the borough, committed to community welfare.
- Benefits: Enjoy hybrid working, competitive pay, generous leave, and a strong pension scheme.
- Why this job: Make a real impact on youth justice while developing your career in a supportive environment.
- Qualifications: Experience in youth justice or social care, with strong leadership and management skills required.
- Other info: Flexible working arrangements available; we value diversity and welcome all applicants.
The predicted salary is between 42000 - 60000 £ per year.
Operational Manager – Youth Justice Service – Croydon Council Permanent – 36 hours per week Hybrid working The Operational Manager is responsible for the development band and management of a multi-agency team to deliver youth justice services, to meet the key objectives of the Youth Justice Plan and statutory requirements of the Crime and Disorder Act 1998. The service area covers the Council\’s statutory responsibilities for children who offend. Court, Probation (transitions) and Custody, manage day-to-day operational activity of the team to prevent and reduce re-offending, improving outcomes for children involved in the criminal justice system, whilst ensuring victims are given the opportunity to have a say. You will lead, manage and motivate staff providing reflective supervisions, professional support and guidance. We are looking for an experienced and appropriately qualified professional that is able to demonstrate their knowledge and experience of working in youth justice service or with young people. You will need to have a knowledge of current practice and service development issues concerning young people who offend and their families. Ability to lead and manage in an operational area dealing with high risk and complexity in a way that delivers effective management of risk and vulnerability and produces good outcomes. Relevant management experience gained within a social care/criminal justice/ community safety field. Substantial practitioner experience in the Youth Justice System and experience of supervising staff/students/trainees, both in respect of direct work and in the promotion of professional development. You will be valued for your skills and expertise, supported by the team of experienced professionals, as well as the management at Croydon Council, one of the largest employers in the borough. Highly competitive compensation package 29-31 days (grade equivalent) annual leave in addition to Bank Holidays and option to purchase more A pension scheme with an average employer contribution of 20% Continuing Professional Development – genuine opportunities to grow, develop and specialise in your career Management development programmes Access to Employee Discount scheme with a range of programmes (Cycle Benefit Scheme, Retail Discounts and more) We promote flexible & hybrid working arrangements where possible to support a healthy work-life balance Full time 36 Hours To view the Operational Manager role profile please click here Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check
Operations Director Children’s Services (Permanent) employer: London Borough of Croydon
Contact Detail:
London Borough of Croydon Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Director Children’s Services (Permanent)
✨Tip Number 1
Familiarise yourself with the Youth Justice Plan and the statutory requirements of the Crime and Disorder Act 1998. Understanding these frameworks will help you demonstrate your knowledge during discussions and interviews.
✨Tip Number 2
Network with professionals in the youth justice sector, especially those who have experience with Croydon Council. Engaging with current employees can provide insights into the organisational culture and expectations.
✨Tip Number 3
Prepare to discuss your experience in managing multi-agency teams and how you've successfully led initiatives that improved outcomes for young people. Real-life examples will make your case stronger.
✨Tip Number 4
Showcase your commitment to professional development by mentioning any relevant training or certifications you have completed. This demonstrates your dedication to staying updated on best practices in youth justice.
We think you need these skills to ace Operations Director Children’s Services (Permanent)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in youth justice services or working with young people. Emphasise your management skills and any specific achievements that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: Write a cover letter that clearly articulates your passion for youth justice and your understanding of the challenges faced by young people in the criminal justice system. Use specific examples from your past experience to demonstrate your capability to lead and manage effectively.
Highlight Relevant Qualifications: Ensure you mention any relevant qualifications or certifications that pertain to social care, criminal justice, or community safety. This will help establish your credibility and suitability for the role.
Showcase Leadership Experience: In your application, provide examples of how you have successfully led teams in high-risk environments. Discuss your approach to staff supervision and professional development, as this is crucial for the Operational Manager role.
How to prepare for a job interview at London Borough of Croydon
✨Showcase Your Experience
Make sure to highlight your relevant experience in youth justice services or working with young people. Be prepared to discuss specific examples of how you've managed high-risk situations and improved outcomes for children involved in the criminal justice system.
✨Demonstrate Leadership Skills
As an Operations Director, you'll need to lead and motivate a multi-agency team. Prepare to share your leadership style and provide examples of how you've successfully supervised staff and promoted their professional development in previous roles.
✨Understand Current Practices
Familiarise yourself with current practices and service development issues concerning young people who offend. Being knowledgeable about the latest trends and statutory requirements will show that you're well-prepared and committed to the role.
✨Emphasise Your Commitment to Safeguarding
Croydon Council is dedicated to safeguarding children and vulnerable adults. Be ready to discuss your understanding of safeguarding principles and how you have implemented them in your previous roles to ensure the welfare of those you work with.