Tribunal & Mediation Officer

Tribunal & Mediation Officer

Full-Time 50537 - 50537 £ / year (est.) No working from home possible
LONDON BOROUGH OF CAMDEN

At a Glance

  • Tasks: Manage tribunal and mediation processes to support children with Special Educational Needs and Disabilities.
  • Company: Join Camden's SEND & Inclusion Service, dedicated to making a difference.
  • Benefits: Enjoy flexible working, 27 days leave, and a fantastic pension scheme.
  • Other info: Dynamic work environment with a commitment to inclusion and belonging.
  • Why this job: Make a real impact in the lives of children and families while developing your career.
  • Qualifications: Strong knowledge of SEND legislation and excellent communication skills required.

The predicted salary is between 50537 - 50537 £ per year.

Are you passionate about making a real difference in the lives of children, young people, and families? In the SEND & Inclusion Service, we aim high for children and young people with Special Educational Needs and Disabilities (SEND), and we’re looking for skilled professionals with passion and aspirations to drive change. These roles are pivotal in ensuring that we deliver an exceptional service, strengthening our relationships with families, schools, and communities.

As part of the SEND & Inclusion Service you will deliver high outcomes for children and young people with SEND. You will foster a supportive, relational approach with families, schools, and education providers. You will work collaboratively with children, young people, families and partners to ensure they’re active participants in the development and delivery of SEND services.

As Tribunal & Mediation Officer, you will work closely with the Tribunal, Mediation & Compliance Team Leader to deliver efficient and effective tribunal and mediation services. You’ll play a key role in representing Camden at SEND tribunals, ensuring compliance with statutory frameworks, and strengthening relationships with families and schools.

Your responsibilities will include:

  • Managing tribunal and mediation processes in line with SEND legislation.
  • Representing Camden in judge-led tribunals and mediation sessions.
  • Advising on complex cases with potential legal or reputational risks.
  • Collaborating with parents, schools, and legal representatives to resolve issues proactively.
  • Providing data and analysis to support service improvements.
  • Maintaining accurate and effective records for tribunal and mediation matters.

We’re looking for someone with:

  • Strong knowledge of tribunal and mediation processes and SEND legislation.
  • Experience translating SEND policies into practice to deliver positive outcomes.
  • A collaborative approach to working with families, schools, and local partners.
  • The ability to analyse data and use it to drive service improvement.
  • Excellent communication and advocacy skills, with experience presenting at formal hearings.
  • A relational approach to supporting colleagues and building capacity in complex cases.

At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.

At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed.

At Camden, we are committed to making our recruitment process barrier-free and accessible for everyone. If you need us to do something differently during the application, interview or assessment process, just let us know and we will support you.

Tribunal & Mediation Officer employer: LONDON BOROUGH OF CAMDEN

Camden is an exceptional employer dedicated to making a meaningful impact in the lives of children and families, particularly those with Special Educational Needs and Disabilities (SEND). With a strong focus on employee well-being, Camden offers flexible working arrangements, generous annual leave, and a supportive work culture that values diversity and inclusion. Employees are encouraged to grow professionally through collaborative opportunities and access to extensive staff networks, all while working in a vibrant location at 5 Pancras Square, London.

LONDON BOROUGH OF CAMDEN

Contact Details:

LONDON BOROUGH OF CAMDEN Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Tribunal & Mediation Officer

Tip Number 1

Get to know Camden's SEND & Inclusion Service before your interview. Check out their website and social media to understand their values and recent initiatives. This will help you tailor your responses and show that you're genuinely interested in making a difference.

Tip Number 2

Practice your advocacy skills! Since you'll be representing Camden at tribunals, it’s crucial to demonstrate your ability to communicate effectively. Consider role-playing with a friend or using mock interviews to sharpen your presentation skills.

Tip Number 3

Network like a pro! Attend the recruitment event on June 17th to meet the team and ask questions. Building relationships with current staff can give you insider knowledge and make you stand out as a candidate.

Tip Number 4

When you apply through our website, make sure to highlight your experience with SEND legislation and mediation processes. Use specific examples to showcase how you've positively impacted families and schools in the past.

We think you need these skills to ace Tribunal & Mediation Officer

Knowledge of tribunal and mediation processes
Understanding of SEND legislation
Experience in translating SEND policies into practice
Data analysis skills
Excellent communication skills
Advocacy skills
Experience presenting at formal hearings

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your passion for making a difference shine through. We want to see how much you care about supporting children and families with SEND, so share your experiences and motivations!

Tailor Your Responses:Make sure to tailor your answers in the 'Why you?' section to match the role criteria. Highlight your knowledge of tribunal and mediation processes, and how you've successfully translated SEND policies into practice.

Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate well-structured responses that get straight to the heart of what you want to say.

Apply Through Our Website:Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can find all the details you need about the role and our team there.

How to prepare for a job interview at LONDON BOROUGH OF CAMDEN

Know Your SEND Legislation

Make sure you brush up on your knowledge of SEND legislation and tribunal processes. Familiarise yourself with key terms and recent changes in the law, as this will help you demonstrate your expertise during the interview.

Showcase Your Collaborative Skills

Prepare examples that highlight your experience working collaboratively with families, schools, and local partners. Think about specific situations where you successfully resolved issues or improved outcomes through teamwork.

Practice Your Advocacy Skills

Since you'll be representing Camden in tribunal settings, practice articulating your thoughts clearly and confidently. Consider doing mock interviews or role-playing scenarios to refine your communication and advocacy skills.

Data-Driven Insights

Be ready to discuss how you've used data analysis to drive service improvements in past roles. Prepare a couple of examples where your insights led to positive changes, as this will show your analytical capabilities and commitment to enhancing services.