Tribunal, Mediation & Compliance Team Leader

Tribunal, Mediation & Compliance Team Leader

Full-Time 55581 - 55581 £ / year (est.) No working from home possible
LONDON BOROUGH OF CAMDEN

At a Glance

  • Tasks: Lead tribunal, mediation, and compliance processes to support children with Special Educational Needs.
  • Company: Join Camden's SEND & Inclusion Service, making a real difference in communities.
  • Benefits: Flexible working, 27 days annual leave, family leave, and a fantastic pension scheme.
  • Other info: Dynamic local authority environment with a commitment to inclusion and diversity.
  • Why this job: Be a key player in driving change for children and families in need.
  • Qualifications: Experience in managing tribunals and strong knowledge of SEND legislation required.

The predicted salary is between 55581 - 55581 £ per year.

About Camden

Are you passionate about making a real difference in the lives of children, young people, and families? In the SEND & Inclusion Service, we aim high for children and young people with Special Educational Needs and Disabilities (SEND), and we’re looking for skilled professionals with passion and aspirations to drive change. These roles are pivotal in ensuring that we deliver an exceptional service, strengthening our relationships with families, schools, and communities.

As part of the SEND & Inclusion Service you will deliver high outcomes for children and young people with SEND. You will foster a supportive, relational approach with families, schools, and education providers. You will work collaboratively with children, young people, families and partners to ensure they’re active participants in the development and delivery of SEND services.

About the Role

As the Tribunal, Compliance & Mediation Team Leader, you will:

  • Lead on all tribunal, mediation, and compliance processes, ensuring compliance with SEND legislation, statutory frameworks, and timescales.
  • Represent Camden in SEND tribunals and lead strategic planning to improve services.
  • Handle complex cases with potential legal and reputational risks, providing strategic reports to inform leadership decisions.
  • Oversee all matters of compliance, including complaints, members’ enquiries, and pre-action protocols.
  • Collaborate with schools and legal representatives to resolve cases, reducing the need for tribunal hearings.
  • Manage and support a team of up to four, fostering capacity building and relational working.
  • Deliver clear data analysis and strategic insights to influence service improvement.

About You

To succeed in this role, you will bring:

  • Proven experience managing and representing a local authority in tribunals or formal hearings.
  • Strong knowledge of SEND legislation, policies, and tribunal processes.
  • Exceptional leadership skills, with the ability to manage a team and build capacity across SEND colleagues.
  • Strategic thinking and analytical skills to drive service improvements using qualitative and quantitative data.
  • A collaborative approach, with the ability to build relationships with diverse stakeholders, including families, schools, and legal partners.
  • Resilience, excellent communication skills, and a commitment to Camden’s inclusive ethos.

Meet the Team

Want to know more about us before you apply? Come along to our Recruitment Event on:

Wednesday 17 June 2026 @ 16:30 – 18:30
Location: 5 Pancras Square, London, N1C 4AG

You will have the opportunity to meet members of the SEND & Inclusion Service and find out more about what it’s like to work in a dynamic local authority like Camden.

To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the “About You” section.

What We Offer

At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.

Inclusion and Belonging

At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed.

Asking for Adjustments

At Camden, we are committed to making our recruitment process barrier-free and accessible for everyone. If you need us to do something differently during the application, interview or assessment process, just let us know and we will support you.

Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.

Tribunal, Mediation & Compliance Team Leader employer: LONDON BOROUGH OF CAMDEN

Camden is an exceptional employer dedicated to making a meaningful impact in the lives of children, young people, and families. With a strong commitment to inclusion, flexible working arrangements, and a supportive work culture, employees benefit from generous annual leave, family leave, and access to vibrant staff networks. The opportunity for professional growth within a dynamic local authority environment, combined with a focus on collaboration and community engagement, makes Camden a truly rewarding place to work.

LONDON BOROUGH OF CAMDEN

Contact Details:

LONDON BOROUGH OF CAMDEN Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Tribunal, Mediation & Compliance Team Leader

Tip Number 1

Get to know Camden and its values before your interview. Research the SEND & Inclusion Service and think about how your experience aligns with their mission. This will help you show genuine interest and make a strong impression.

Tip Number 2

Practice your responses to common interview questions, especially those related to tribunal processes and compliance. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers effectively.

Tip Number 3

Don’t forget to prepare some thoughtful questions for your interviewers. This shows that you’re engaged and serious about the role. Ask about team dynamics or how they measure success in the SEND & Inclusion Service.

Tip Number 4

Finally, apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the resources you need to ace your application process right there.

We think you need these skills to ace Tribunal, Mediation & Compliance Team Leader

Knowledge of SEND legislation
Tribunal processes
Leadership skills
Team management
Strategic thinking
Analytical skills
Data analysis

Some tips for your application 🫡

Show Your Passion:When you're writing your application, let your passion for making a difference shine through. We want to see how much you care about supporting children and families with SEND, so share your experiences and motivations!

Tailor Your Responses:Make sure to tailor your answers in the 'Why you?' section to match the role criteria. Highlight your relevant experience and skills that align with the job description. We love seeing how you fit into our vision!

Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon where possible. We appreciate well-structured responses that make it easy for us to see your qualifications.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our team there!

How to prepare for a job interview at LONDON BOROUGH OF CAMDEN

Know Your SEND Legislation

Make sure you brush up on your knowledge of SEND legislation and policies before the interview. Being able to discuss specific laws and how they apply to the role will show that you're not just familiar with the basics, but that you’re ready to lead compliance processes effectively.

Showcase Your Leadership Skills

Prepare examples of how you've successfully managed teams in the past. Think about times when you’ve built capacity or fostered collaboration among colleagues. This will demonstrate your exceptional leadership skills and your ability to manage a team effectively.

Prepare for Complex Case Discussions

Anticipate questions about handling complex cases and potential legal risks. Be ready to share your experiences and strategies for managing such situations, as this will highlight your strategic thinking and analytical skills.

Engage with Stakeholders

Think about how you can illustrate your collaborative approach. Prepare to discuss how you've built relationships with diverse stakeholders, including families and schools. This will show that you understand the importance of working together to improve services for children and young people.