At a Glance
- Tasks: Provide housing advice and support to residents in temporary accommodation.
- Company: Join Camden, a community-focused organisation dedicated to improving lives.
- Benefits: Flexible working, 27 days annual leave, family leave, and a great pension scheme.
- Other info: Inclusive workplace that values diverse perspectives and offers career growth.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: Knowledge of housing legislation and strong communication skills required.
The predicted salary is between 38923 - 43749 £ per year.
Salary: £38,923 - £43,749
Grade: Level 3, Zone 1
Location: 5 Pancras Square, London, N1C 4AG
Contract Type: 1 Permanent, 1 Year FTC
Hours: 36, Full time
Closing Date: Sunday 7th June 2025 23:59
About Camden
In Camden we are committed to working together to make our borough the best place to live, work, study and visit. Partnership with our communities is central to the way we work, so that everyone can access opportunities, and nobody gets left behind.
What You’ll Be Doing
As a Temporary Accommodation Placement Officer, you will provide comprehensive housing advice, guidance and support to residents. You will facilitate the temporary allocation process and all related functions including assessing and placing homeless households in all forms of suitable and affordable temporary accommodation, setting up and ending tenancies as appropriate. You will work collaboratively with other colleagues across housing services to achieve better housing solutions and outcomes for households in emergency accommodation. You will also be expected to update the authority’s IT Housing Systems, ensuring details are correct to ensure timely and accurate records and the legal obligations for both landlord and tenant can be met.
All About You
We are looking for someone with knowledge of housing and other relevant legislation and regulatory frameworks within housing, especially in the context of the statutory provision of temporary accommodation. You will be empathetic with an understanding of the problems faced by homeless households in temporary accommodation and a passion to deliver. You will also be a collaborative team player recognising the value in people and dealing sensitively and effectively with customer issues, particularly in relation to vulnerable people. Able to demonstrate strong communication skills, both in writing and verbally.
The post holder will work from home and from council offices as required and with agreement with your line manager and local service policies.
What We Offer
At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.
Inclusion and Belonging
At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed.
Agile Working
At Camden we view work as an activity, not a place. We focus on performance, not presenteeism. We create trusting relationships, we embrace innovation rather than bureaucracy and we value people. Collaboration is the Camden way, silo working isn’t.
Asking for Adjustments
At Camden, we are committed to making our recruitment process barrier-free and accessible for everyone. If you need us to do something differently during the application, interview or assessment process, just let us know and we will support you. This could include providing information in an alternative format, extra time in assessments, or adjustments for disabled, neurodiverse or long-term health conditions.
Temporary Accommodation Placement Officer employer: LONDON BOROUGH OF CAMDEN
Camden is an exceptional employer dedicated to fostering a supportive and inclusive work environment, where employees are empowered to make a meaningful impact in the community. With flexible working arrangements, generous annual leave, and a strong commitment to employee well-being, Camden prioritises work-life balance and professional growth. The collaborative culture encourages innovation and values diverse perspectives, making it an ideal place for those passionate about social change and community service.
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Accommodation Placement Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, especially those who work at Camden or similar organisations. A friendly chat can open doors and give you insider info on what they’re really looking for.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of housing legislation and the challenges faced by homeless households. Show us that you’re not just passionate but also informed about the issues at hand.
✨Tip Number 3
Practice your communication skills! Whether it’s verbal or written, being able to convey your thoughts clearly is key. Try mock interviews with friends or family to get comfortable.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest opportunities right there, making your job search easier.
We think you need these skills to ace Temporary Accommodation Placement Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience and skills that match the role of a Temporary Accommodation Placement Officer. We want to see how your background aligns with our mission at Camden!
Show Your Empathy:Since this role involves working with vulnerable people, it’s crucial to demonstrate your understanding and empathy in your written application. Share examples of how you've supported others in similar situations.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language and avoid jargon. We appreciate strong communication skills, so let your writing reflect that!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at LONDON BOROUGH OF CAMDEN
✨Know Your Housing Legislation
Brush up on your knowledge of housing legislation and the regulatory frameworks relevant to temporary accommodation. Being able to discuss these confidently will show that you understand the legal obligations involved and can navigate the complexities of the role.
✨Empathy is Key
Prepare to demonstrate your understanding of the challenges faced by homeless households. Share examples from your past experiences where you've shown empathy and support, as this will highlight your passion for helping vulnerable people.
✨Collaboration Counts
Think about times when you've worked collaboratively with others to achieve a common goal. Be ready to discuss how you value teamwork and how you can contribute to Camden's mission of providing better housing solutions.
✨Strong Communication Skills
Practice articulating your thoughts clearly, both verbally and in writing. You might be asked to explain complex housing issues or provide advice, so showcasing your communication skills will be crucial in making a positive impression.
