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- Tasks: Manage temporary accommodation and support homeless households in a rewarding role.
- Company: Join Camden, a forward-thinking council dedicated to social change.
- Benefits: Enjoy 27 days annual leave, flexible working, and career development opportunities.
- Why this job: Make a real difference in your community while building your career.
- Qualifications: Experience in housing management and knowledge of the Housing Act required.
- Other info: Inclusive workplace welcoming diverse applicants and offering tailored support.
The predicted salary is between 36000 - 42000 £ per year.
Temporary Accommodation Housing Officer
Salary: £42,221 – £47,940
Grade: Level 3 Zone 2
Location: 5 Pancras Square, N1C 4AG
Contract Type: 12 Months (Fixed Term)
Hours: 36 Hours (Full Time)
Closing Date: Thursday 13th November 2025 at 23:59
About Camden
Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help decide a better future for us all.
What You’ll Be Doing
This is a dynamic and rewarding role within the temporary accommodation sector, where you will be responsible for providing proactive housing management services across a diverse property portfolio. You will ensure that council-owned properties, leased accommodation, hostels, and nightly paid accommodation are well maintained, safe, and compliant with health and safety regulations. Your primary focus will be to support homeless households in temporary accommodation, maximising tenancy sustainment and managing tenancy breaches. You will liaise with landlords and property providers to ensure that all obligations are met, and you will carry out welfare checks and property inspections to safeguard both tenants and housing stock.
All About You
We are seeking an enthusiastic individual who shares our ambition to make Camden the best place to live and work. You will bring experience in housing or property management, a deep understanding of the Housing Act 1996, welfare benefits, and tenancy sustainment. You must be proactive and solution‑focused, able to act swiftly to address issues and ensure services are accessible, transparent, and responsive to the diverse needs of residents. Above all, you will have a caring approach, valuing collaboration and inclusivity, and working with the team to ensure that no one is left behind.
What We Offer
- 27 days annual leave for new starters, rising to 31 days after 5 years
- Local Government Pension Scheme
- Flexible working opportunities
- Interest free loans
- Access to our incredible staff networks
- Career development and training
- Wellbeing support and activities
Inclusion and Belonging
At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio‑economic backgrounds or with care experience. We are committed to providing the support, adjustments and flexibility people need to succeed.
Adjustments
If you need us to do something differently during the application, interview or assessment process, just let us know and we will support you. This could include providing information in an alternative format, extra time in assessments, or adjustments for disabled, neurodiverse or long‑term health conditions. Please contact us on 020 7974 6655, atresourcing@camden.gov.uk or by post to 5 Pancras Square, London, N1C 4AG.
Anonymised Application
In keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.
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Temporary Accommodation Housing Officer employer: LONDON BOROUGH OF CAMDEN
Contact Detail:
LONDON BOROUGH OF CAMDEN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Accommodation Housing Officer
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Camden's values and recent initiatives. Show us that you’re not just interested in the role but also passionate about making a difference in the community. Tailor your answers to reflect how you can contribute to our mission.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to housing management and tenant support. We want to see your problem-solving skills in action, so think of examples where you've made a positive impact in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us that you’re serious about joining our team and making Camden a better place for everyone.
We think you need these skills to ace Temporary Accommodation Housing Officer
Some tips for your application 🫡
Show Your Passion for Housing: When writing your application, let your enthusiasm for housing management shine through. We want to see how your values align with Camden's mission to support communities and make a difference in people's lives.
Be Specific About Your Experience: Make sure to highlight your relevant experience in housing or property management. Use specific examples that demonstrate your understanding of the Housing Act 1996 and your ability to manage tenancies effectively.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the skills and qualities mentioned in the job description. This shows us that you’ve done your homework and are genuinely interested in the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our values there!
How to prepare for a job interview at LONDON BOROUGH OF CAMDEN
✨Know Your Stuff
Make sure you brush up on the Housing Act 1996 and any relevant welfare benefits. Being able to discuss these topics confidently will show that you’re serious about the role and understand the complexities of housing management.
✨Show Your Caring Side
This role is all about supporting vulnerable households, so be prepared to share examples of how you've demonstrated empathy and collaboration in previous roles. Highlighting your caring approach will resonate well with the interviewers.
✨Be Proactive
Think of specific instances where you’ve taken initiative to solve problems or improve processes. This will showcase your proactive nature and solution-focused mindset, which are key traits for a Temporary Accommodation Housing Officer.
✨Ask Thoughtful Questions
Prepare some insightful questions about Camden’s approach to temporary accommodation and how they support their staff. This not only shows your interest in the role but also your commitment to making a positive impact in the community.
