Senior Welfare Rights Advisor

Senior Welfare Rights Advisor

London Full-Time 46006 - 64408 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide expert advice on welfare benefits and advocate for Camden residents' rights.
  • Company: Join Camden Council, dedicated to making a positive impact in the community.
  • Benefits: Enjoy flexible working, 27 days annual leave, and a fantastic pension scheme.
  • Why this job: Make a real difference in people's lives while tackling poverty and inequality.
  • Qualifications: Experience in welfare rights with strong advocacy and communication skills.
  • Other info: Be part of an inclusive team committed to diversity and social change.

The predicted salary is between 46006 - 64408 ÂŁ per year.

Salary: ÂŁ46,006

Grade: Level 4, Zone 1

Location: 5 Pancras Square N1C 4AG

Contract Type: Fixed term – 1 year

Hours: Full Time (36 hours)

Closing Date: Sunday 7th September 2025 at 23:55

Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.

About Camden

Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help decide a better future for us all.

What You’ll Be Doing / How You’ll Be Involved

You’ll play a central role in ensuring Camden residents receive the full welfare support they are entitled to. This involves providing high-quality, specialist advice on welfare benefits, offering casework support to residents, and advocating on their behalf to secure the best possible outcomes. You’ll work closely with partners, community organisations, and internal teams to maximise residents’ income, prevent hardship, and contribute to our wider anti-poverty strategy. Your work will directly improve the lives of some of our most vulnerable residents, empowering them to access their rights, navigate complex systems, and achieve financial stability.

This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.

All About You

You’ll be an experienced welfare rights advisor with in-depth knowledge of the benefits system and related legislation. You’ll have excellent advocacy skills and the ability to communicate complex information clearly to a wide range of audiences. Your empathy, attention to detail, and ability to manage a varied caseload will be essential to your success. Your approach will be resident-focused, empathetic, and solutions-driven, with the ability to manage a complex caseload while delivering high-quality, timely advice. Strong written and verbal communication skills are essential, as is the ability to work collaboratively across teams and partner organisations. We’re looking for someone who can build strong relationships with residents, colleagues, and partner agencies, who thrives in a fast-paced environment, and who is committed to tackling poverty and inequality in Camden.

How To Apply

To apply for this job please follow the "Apply" link. In the ‘Why you?’ section of the application you will be required to demonstrate how you meet the role criteria noted in the Job Profile under the “About You” section.

What We Offer

At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.

Inclusion and Diversity

We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.

Asking for Adjustments

Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, resourcing@camden.gov.uk or post to 5 Pancras Square, London, N1C 4AG.

Senior Welfare Rights Advisor employer: LONDON BOROUGH OF CAMDEN

Camden Council is an exceptional employer dedicated to making a meaningful impact in the community. With a strong focus on employee well-being, we offer flexible working arrangements, generous annual leave, and a supportive work culture that prioritises diversity and inclusion. Our commitment to professional development ensures that employees have ample opportunities for growth while contributing to vital social change in Camden.
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Contact Detail:

LONDON BOROUGH OF CAMDEN Recruiting Team

StudySmarter Expert Advice đŸ€«

We think this is how you could land Senior Welfare Rights Advisor

✹Tip Number 1

Network like a pro! Reach out to your connections in the welfare rights field or related sectors. Attend local events or webinars where you can meet people who might know about job openings or can give you insider tips.

✹Tip Number 2

Prepare for interviews by practising common questions related to welfare rights and advocacy. Think about real-life scenarios where you've made a difference, as these stories will showcase your skills and empathy.

✹Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.

✹Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it gives you a chance to tailor your responses to Camden’s values and mission, which is super important for this role.

We think you need these skills to ace Senior Welfare Rights Advisor

Welfare Benefits Knowledge
Advocacy Skills
Communication Skills
Empathy
Attention to Detail
Casework Management
Resident-Focused Approach
Problem-Solving Skills
Collaboration
Relationship Building
Time Management
Understanding of Legislation
Ability to Navigate Complex Systems

Some tips for your application đŸ«Ą

Show Your Passion: When you're writing your application, let your passion for helping residents shine through. We want to see how much you care about making a difference in people's lives, especially when it comes to welfare rights.

Be Specific: In the ‘Why you?’ section, don’t just say you have experience; give us specific examples of your past work. We love hearing about real situations where you've made an impact, so make sure to highlight those moments!

Keep It Clear and Concise: We appreciate clarity! Use straightforward language and avoid jargon where possible. Remember, we’re looking for strong written communication skills, so make your application easy to read and understand.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits there.

How to prepare for a job interview at LONDON BOROUGH OF CAMDEN

✹Know Your Stuff

Make sure you brush up on the welfare benefits system and related legislation. Familiarise yourself with Camden's anti-poverty strategy and be ready to discuss how your experience aligns with their goals.

✹Show Your Empathy

During the interview, demonstrate your ability to connect with residents. Share examples of how you've supported vulnerable individuals in the past, highlighting your advocacy skills and resident-focused approach.

✹Communicate Clearly

Practice explaining complex information in simple terms. You might be asked to role-play a scenario, so be prepared to showcase your communication skills and how you would help residents navigate the benefits system.

✹Collaborate and Connect

Emphasise your teamwork abilities. Discuss how you've worked with partners and community organisations in the past, and be ready to share ideas on how you can build strong relationships within Camden's teams.

Senior Welfare Rights Advisor
LONDON BOROUGH OF CAMDEN
Location: London

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