SEN Case Officer

SEN Case Officer

Full-Time 42221 - 42221 £ / year (est.) No working from home possible
LONDON BOROUGH OF CAMDEN

At a Glance

  • Tasks: Support children with Special Educational Needs and Disabilities by managing their Education, Health, and Care Plans.
  • Company: Join Camden Council, a dynamic local authority dedicated to making a difference.
  • Benefits: Enjoy flexible working, 27 days annual leave, and a fantastic pension scheme.
  • Other info: Attend our recruitment event to learn more about this rewarding opportunity.
  • Why this job: Make a real impact in the lives of children and families while fostering inclusivity.
  • Qualifications: Knowledge of SEND legislation and experience in managing EHC plans are essential.

The predicted salary is between 42221 - 42221 £ per year.

Salary: £42,221

Grade: Level 3 Zone 2

Location: 5 Pancras Square, N1C 4AG

Contract Type: Permanent

Hours: 36

Closing Date: Sunday 28th June 2026 at 23:55

Interview Date: 06/07/2026 & 10/07/2026

About Camden

Are you passionate about making a real difference in the lives of children, young people, and families? In the SEND & Inclusion Service, we aim high for children and young people with Special Educational Needs and Disabilities (SEND), and we’re looking for skilled professionals with passion and aspirations to drive change. These roles are pivotal in ensuring that we deliver an exceptional service, strengthening our relationships with families, schools, and communities.

As part of the SEND & Inclusion Service you will deliver high outcomes for children and young people with SEND. You will foster a supportive, relational approach with families, schools, and education providers. You will work collaboratively with children, young people, families and partners to ensure they’re active participants in the development and delivery of SEND services.

How You’ll Be Involved

This role involves managing the development and maintenance of Education, Health, and Care (EHC) Plans, from initial applications and assessments to annual reviews. You will work directly with families, schools, and other partners to ensure children and young people with SEND receive appropriate, person-centred support. By coordinating services across education, health, and care, you’ll ensure holistic, high-quality delivery for each child and family. As a SEND Case Officer, you’ll act as a key contact for your caseload, attending planning and review meetings and responding to SEND queries. Your ability to ensure compliance with the SEND Code of Practice and maintain timely, effective communication with all stakeholders will drive success in this role. Data, feedback, and reflective practices will guide your efforts to continually improve service quality. This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.

All About You

We’re looking for someone with strong knowledge of SEND legislation, including the Children and Families Act 2014 and the SEND Code of Practice. Experience in drafting and managing EHC plans and collaborating with partners across health, education, and social care is essential. You will need excellent organisational and communication skills to handle sensitive and potentially contentious situations effectively, always ensuring the voice of the child is central to decision-making.

Meet the Team

Want to know more about us before you apply? Come along to our Recruitment Event on:

Wednesday 17 June 2026 @ 16:30 – 18:30

Location: 5 Pancras Square, London, N1C 4AG

You will have the opportunity to meet members of the SEND & Inclusion Service and find out more about what it’s like to work in a dynamic local authority like Camden.

What We Offer

At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.

Inclusion and Diversity

We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.

Anonymised Application – in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.

Asking for Adjustments

Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk or post to 5 Pancras Square, London, N1C 4AG.

SEN Case Officer employer: LONDON BOROUGH OF CAMDEN

Camden Council is an exceptional employer dedicated to making a meaningful impact in the lives of children and families. With a strong focus on inclusion and diversity, employees benefit from flexible working arrangements, generous annual leave, and a supportive work culture that prioritises professional growth and collaboration. Located in the vibrant area of 5 Pancras Square, staff have access to a dynamic local authority environment that fosters innovation and community engagement.

LONDON BOROUGH OF CAMDEN

Contact Details:

LONDON BOROUGH OF CAMDEN Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land SEN Case Officer

Tip Number 1

Get to know Camden and the SEND & Inclusion Service before your interview. Check out their website, read up on their values, and understand what they’re all about. This will help you tailor your responses and show that you’re genuinely interested in making a difference.

Tip Number 2

Practice your communication skills! As a SEN Case Officer, you'll need to convey complex information clearly. Try role-playing with a friend or family member to get comfortable discussing EHC plans and SEND legislation in a way that’s easy to understand.

Tip Number 3

Don’t forget to highlight your collaborative spirit! Share examples of how you’ve worked with families, schools, and other partners in the past. This will demonstrate your ability to foster those crucial relationships that are key to the role.

Tip Number 4

Finally, make sure to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role and the team there!

We think you need these skills to ace SEN Case Officer

Knowledge of SEND legislation
Understanding of the Children and Families Act 2014
Familiarity with the SEND Code of Practice
Experience in drafting EHC plans
Collaboration with health, education, and social care partners
Excellent organisational skills
Strong communication skills

Some tips for your application 🫡

Know Your Stuff:Make sure you’re familiar with the SEND legislation and the Children and Families Act 2014. We want to see that you understand the ins and outs of EHC plans and how they impact children and families.

Show Your Passion:In your application, let us know why you’re passionate about making a difference in the lives of children and young people with SEND. Share any personal experiences or motivations that drive you to apply for this role.

Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that highlight your skills and experiences without unnecessary fluff. Remember, we’re looking for effective communication!

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure your application gets to us directly and is considered for the role. Plus, you’ll find all the details you need there!

How to prepare for a job interview at LONDON BOROUGH OF CAMDEN

Know Your SEND Legislation

Make sure you brush up on the Children and Families Act 2014 and the SEND Code of Practice. Being able to discuss these confidently will show that you’re not just familiar with the theory but can apply it in practice.

Showcase Your Communication Skills

As a SEN Case Officer, you'll need to communicate effectively with families, schools, and other partners. Prepare examples of how you've successfully navigated sensitive situations or resolved conflicts in the past.

Prepare for Scenario Questions

Expect questions that ask how you would handle specific cases or challenges. Think about real-life scenarios where you’ve had to manage EHC plans or collaborate with various stakeholders, and be ready to share those experiences.

Demonstrate Your Passion for Inclusion

Camden is looking for someone who genuinely cares about making a difference. Be prepared to discuss why you’re passionate about working with children and young people with SEND, and how you can contribute to their success.