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- Tasks: Lead a team to ensure high-quality repairs and manage defect resolutions.
- Company: Join Camden, a forward-thinking council dedicated to social change and community well-being.
- Benefits: Enjoy flexible working, 27 days annual leave, and a fantastic pension scheme.
- Why this job: Make a real impact in your community while developing your technical skills in a supportive environment.
- Qualifications: Technical expertise in construction and experience in defect management are essential.
- Other info: We value diversity and encourage applications from all backgrounds.
The predicted salary is between 48969 - 55797 £ per year.
Join to apply for the Repairs Manager role at London Borough of Camden
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Join to apply for the Repairs Manager role at London Borough of Camden
Salary: £48,969 – £55,797
Grade:Level 4 Zone 2
Location:Holmes Road,NW5 3AP
Contract Type:Permanent
Hours:36, Full TimeClosing Date:Monday 21^st July at 23:59
About Camden
Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help decide a better future for us all.
What You’ll Be Doing
We are looking for a Repairs Manager to join our team, reporting directly to the Repairs Operations Manager. In this role, you will act as a supervisor, leveraging your technical expertise to ensure our Latent Defect Resolution Services are consistently delivered to the highest standards. You will conduct technical assessments to validate potential latent defects, including in-person inspections when necessary. Your role will involve carrying out intrusive surveys on building fabric, mechanical, and plumbing defects in residents\’ homes, gathering relevant data, and producing clear and precise defect reports. You will manage and control remedial works, ensuring effective technical solutions are implemented, and challenge contractors to ensure compliance with project specifications, standards, and quality requirements.
Your responsibilities will also include attending site visits with contractors and stakeholders to investigate defects and submit detailed technical reports. You will survey roofs, identify defects, and provide comprehensive reports outlining findings and recommended solutions. Conducting pre-, during-, and post-inspections of properties to ensure the quality of contractors\’ work will be part of your routine, as well as issuing defect lists where needed and ensuring delivery within agreed timescales and standards.
You will track and manage all latent defect cases using the internal defect tracking system, maintaining up-to-date records to support weekly review meetings. Collaboration will be key, as you work closely with the Repairs and CIP teams to coordinate related works and liaise with consultants, warranty providers, manufacturers, and suppliers. Additionally, you will respond to customer queries and complaints in a professional and timely manner and assist with administrative tasks, including invoice processing. If you are a proactive and detail-oriented professional with a proven track record in technical expertise and customer service excellence, we would love to hear from you. Join us and make a significant impact in ensuring the quality and reliability of our services. Apply now to become a part of our dynamic team!
To view the Job Profile, please click HERE or copy and paste the below URL into your browser:
All About You
To find out more about what it is like to work at Camden, meet some of our People by visiting \’www.camdenjobs.co.uk/our-stories\’.
We are looking for a candidate with excellent technical knowledge and interpersonal skills, capable of working both independently and collaboratively. You should have extensive experience in identifying and managing build defects, along with a proven ability to handle customer complaints professionally and effectively. A strong technical understanding of construction methods, processes, building regulations, and relevant health and safety standards is essential.
You should be skilled in conducting surveys and producing detailed technical reports, and capable of carrying out roof inspections and working safely at height. Experience in Aftercare or defects management is preferred. Strong planning and organisational abilities, with a proactive approach to task management, are crucial for this role. Proficiency in IT, including Microsoft Excel and the full Microsoft Office suite, is required. A full UK driving licence is also necessary.
If you have a passion for ensuring quality and reliability in construction and are looking for a role where you can make a significant impact, we would love to hear from you.
What We Offer
At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also knowthat a work life balance is extremelyimportant so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.
Visit \’www.camdenjobs.co.uk/staff-benefits\’ for more details.
Inclusion and Diversity
We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.
To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit
Anonymised Application–in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.
Asking for Adjustments
Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at resourcing@camden.gov.uk or post to 5 Pancras Square, London, N1C 4AG,
Seniority level
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Seniority level
Not Applicable
Employment type
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Employment type
Full-time
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Job function
Management and Manufacturing
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Industries
Government Administration
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Repairs Manager employer: LONDON BOROUGH OF CAMDEN
Contact Detail:
LONDON BOROUGH OF CAMDEN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Repairs Manager
✨Tip Number 1
Familiarise yourself with Camden's values and mission. Understanding their commitment to community and social change will help you align your responses during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Network with current or former employees of Camden. Engaging with them can provide valuable insights into the company culture and expectations for the Repairs Manager role, which can be beneficial during your interview.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that demonstrate your technical expertise in managing building defects. Highlighting your problem-solving skills and successful project outcomes will make a strong impression.
✨Tip Number 4
Stay updated on the latest building regulations and health and safety standards relevant to the role. Being knowledgeable about current practices will not only boost your confidence but also show your commitment to excellence in the field.
We think you need these skills to ace Repairs Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Repairs Manager position. Highlight key skills such as technical expertise, customer service, and experience in defect management.
Tailor Your CV: Customise your CV to reflect relevant experience and skills that align with the job description. Emphasise your technical knowledge, project management abilities, and any specific achievements related to repairs and maintenance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the organisation. Mention specific examples from your past work that demonstrate your ability to manage defects and deliver high-quality results.
Highlight Relevant Qualifications: Ensure you include any relevant qualifications or certifications that pertain to construction methods, building regulations, and health and safety standards. This will strengthen your application and show your commitment to the field.
How to prepare for a job interview at LONDON BOROUGH OF CAMDEN
✨Showcase Your Technical Expertise
As a Repairs Manager, your technical knowledge is crucial. Be prepared to discuss specific examples of how you've identified and managed building defects in the past. Highlight your experience with conducting surveys and producing detailed reports.
✨Demonstrate Strong Interpersonal Skills
This role requires excellent communication skills, especially when dealing with contractors and residents. Prepare to share instances where you've successfully resolved customer complaints or collaborated with teams to achieve project goals.
✨Familiarise Yourself with Camden's Values
Understanding Camden's commitment to community and social change will help you align your answers with their mission. Research their recent initiatives and be ready to discuss how your values match theirs.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to manage defects or oversee remedial works, and be ready to explain your thought process and the outcomes.
