Tribunal & Mediation Officer in London

Tribunal & Mediation Officer in London

London Full-Time 50537 - 50537 £ / year (est.) No working from home possible
LONDON BOROUGH OF CAMDEN

At a Glance

  • Tasks: Manage tribunal and mediation processes to support children with Special Educational Needs and Disabilities.
  • Company: Join Camden's SEND & Inclusion Service, dedicated to making a difference.
  • Benefits: Enjoy flexible working, 27 days leave, and a supportive work environment.
  • Other info: Inclusive workplace welcoming diverse applicants and committed to career growth.
  • Why this job: Make a real impact in the lives of children and families while driving positive change.
  • Qualifications: Strong knowledge of SEND legislation and excellent communication skills required.

The predicted salary is between 50537 - 50537 £ per year.

Are you passionate about making a real difference in the lives of children, young people, and families? In the SEND & Inclusion Service, we aim high for children and young people with Special Educational Needs and Disabilities (SEND), and we’re looking for skilled professionals with passion and aspirations to drive change. These roles are pivotal in ensuring that we deliver an exceptional service, strengthening our relationships with families, schools, and communities.

As part of the SEND & Inclusion Service you will deliver high outcomes for children and young people with SEND. You will foster a supportive, relational approach with families, schools and education providers. You will work collaboratively with children, young people, families and partners to ensure they’re active participants in the development and delivery of SEND services.

As Tribunal & Mediation Officer, you will work closely with the Tribunal, Mediation & Compliance Team Leader to deliver efficient and effective tribunal and mediation services. You’ll play a key role in representing Camden at SEND tribunals, ensuring compliance with statutory frameworks, and strengthening relationships with families and schools.

Responsibilities
  • Managing tribunal and mediation processes in line with SEND legislation.
  • Representing Camden in judge-led tribunals and mediation sessions.
  • Advising on complex cases with potential legal or reputational risks.
  • Collaborating with parents, schools, and legal representatives to resolve issues proactively.
  • Providing data and analysis to support service improvements.
  • Maintaining accurate and effective records for tribunal and mediation matters.
Qualifications
  • Strong knowledge of tribunal and mediation processes and SEND legislation.
  • Experience translating SEND policies into practice to deliver positive outcomes.
  • A collaborative approach to working with families, schools, and local partners.
  • The ability to analyse data and use it to drive service improvement.
  • Excellent communication and advocacy skills, with experience presenting at formal hearings.
  • A relational approach to supporting colleagues and building capacity in complex cases.
Benefits

Flexible working arrangements, 27 days annual leave plus bank holidays, family leave, loan schemes, staff networks, and a pension scheme.

Inclusion and Belonging

At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, particularly encouraging people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We are committed to providing the support, adjustments and flexibility needed to succeed.

Adjustments

At Camden, we are committed to making our recruitment process barrier‑free and accessible. If you need anything differently during the application, interview or assessment process—such as alternative format information, extra time in assessments, or adjustments for disabled, neurodiverse or long‑term health conditions—please contact us.

Anonymous Application

In keeping with Camden’s commitment to inclusion, the recruitment for this role is anonymised and supports the objective of reducing unconscious bias.

Tribunal & Mediation Officer in London employer: LONDON BOROUGH OF CAMDEN

Camden is an exceptional employer dedicated to making a meaningful impact in the lives of children, young people, and families. With a strong focus on inclusion and belonging, we offer flexible working arrangements, generous leave policies, and a supportive work culture that fosters professional growth and collaboration. Located in the vibrant heart of London, our team thrives on building strong relationships with families and communities, ensuring that every colleague feels valued and empowered to drive positive change.

LONDON BOROUGH OF CAMDEN

Contact Details:

LONDON BOROUGH OF CAMDEN Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Tribunal & Mediation Officer in London

Tip Number 1

Get to know Camden's SEND & Inclusion Service inside out. Research their values and recent initiatives so you can show how your passion aligns with their mission during interviews.

Tip Number 2

Practice your advocacy skills! Prepare for potential questions about complex cases and how you’d handle them. Role-playing with a friend can help you articulate your thoughts clearly.

Tip Number 3

Network with current or former Tribunal & Mediation Officers if you can. They can provide insider tips on the interview process and what Camden really values in candidates.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves, and we’re here to support you every step of the way.

We think you need these skills to ace Tribunal & Mediation Officer in London

Knowledge of tribunal and mediation processes
Understanding of SEND legislation
Data Analysis
Communication Skills
Advocacy Skills
Collaboration
Problem-Solving Skills

Some tips for your application 🫡

Know Your Stuff:Make sure you understand the tribunal and mediation processes, especially in relation to SEND legislation. We want to see that you can translate policies into practice, so highlight any relevant experience you've got!

Show Your Passion:Let your enthusiasm for making a difference shine through! We’re all about improving outcomes for children and families, so share any personal stories or experiences that fuel your passion for this work.

Be Collaborative:Emphasise your ability to work with families, schools, and partners. We love a team player, so mention any collaborative projects or experiences where you’ve successfully resolved issues together.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way to ensure we get all your details right and helps us keep track of your application smoothly.

How to prepare for a job interview at LONDON BOROUGH OF CAMDEN

Know Your SEND Legislation

Make sure you brush up on your knowledge of SEND legislation and tribunal processes. Being able to discuss specific laws and how they apply to real-life scenarios will show that you're not just familiar with the theory but can also translate it into practice.

Showcase Your Collaborative Skills

Prepare examples that highlight your experience working collaboratively with families, schools, and legal representatives. Think about times when you successfully resolved conflicts or built strong relationships, as this role is all about fostering connections.

Practice Your Advocacy Skills

Since you'll be representing Camden in tribunal settings, it's crucial to demonstrate your advocacy skills. Consider doing mock interviews or role-playing scenarios where you present a case. This will help you feel more confident and articulate during the actual interview.

Data-Driven Decision Making

Be ready to discuss how you've used data analysis to drive service improvements in past roles. Prepare specific examples where your insights led to positive outcomes, as this will show your analytical skills and commitment to enhancing services for children and families.