Tribunal, Mediation & Compliance Team Leader in London

Are you passionate about making a real difference in the lives of children, young people, and families? In the SEND & Inclusion Service, we aim high for children and young people with Special Educational Needs and Disabilities (SEND), and we’re looking for skilled professionals with passion and aspirations to drive change. These roles are pivotal in ensuring that we deliver an exceptional service, strengthening our relationships with families, schools, and communities.

As part of the SEND & Inclusion Service you will deliver high outcomes for children and young people with SEND. You will foster a supportive, relational approach with families, schools, and education providers. You will work collaboratively with children, young people, families and partners to ensure they’re active participants in the development and delivery of SEND services.

As the Tribunal, Compliance & Mediation Team Leader, you will:

• Lead on all tribunal, mediation, and compliance processes, ensuring compliance with SEND legislation, statutory frameworks, and timescales.
• Represent Camden in SEND tribunals and lead strategic planning to improve services.
• Handle complex cases with potential legal and reputational risks, providing strategic reports to inform leadership decisions.
• Oversee all matters of compliance, including complaints, members’ enquiries, and pre-action protocols.
• Collaborate with schools and legal representatives to resolve cases, reducing the need for tribunal hearings.
• Manage and support a team of up to four, fostering capacity building and relational working.
• Deliver clear data analysis and strategic insights to influence service improvement.

To succeed in this role, you will bring:

• Proven experience managing and representing a local authority in tribunals or formal hearings.
• Strong knowledge of SEND legislation, policies, and tribunal processes.
• Exceptional leadership skills, with the ability to manage a team and build capacity across SEND colleagues.
• Strategic thinking and analytical skills to drive service improvements using qualitative and quantitative data.
• A collaborative approach, with the ability to build relationships with diverse stakeholders, including families, schools, and legal partners.
• Resilience, excellent communication skills, and a commitment to Camden’s inclusive ethos.

At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays)! We also know that a work-life balance is extremely important, so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pension scheme.

At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed.

At Camden, we are committed to making our recruitment process barrier-free and accessible for everyone. If you need us to do something differently during the application, interview or assessment process, just let us know and we will support you. This could include providing information in an alternative format, extra time in assessments, or adjustments for disabled, neurodiverse or long-term health conditions.