At a Glance
- Tasks: Protect private renters and ensure access to safe housing in Camden.
- Company: Join Camden, a community-focused organisation driving social change.
- Benefits: Flexible working, 27 days leave, family leave, and a great pension scheme.
- Other info: Inclusive workplace welcoming diverse backgrounds and perspectives.
- Why this job: Make a real difference in residents' lives and tackle housing inequality.
- Qualifications: Experience in housing enforcement and strong communication skills required.
The predicted salary is between 42221 - 47940 £ per year.
Salary: £42,221 - £47,940
Grade: Level 3 Zone 2
Location: 5 Pancras Square, N1C 4AG
Contract Type: 2 Years (Fixed Term)
Hours: Full Time (36 hours)
Closing Date: Sunday 6th September 2026 at 23:59
About Camden
Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind.
How You’ll Be Involved
As a Tenancy Enforcement Officer, you'll play a vital role in protecting private renters across Camden and ensuring everyone has access to safe, secure housing. Working as part of a specialist multi-disciplinary team, you'll investigate reports of illegal eviction, harassment and housing-related discrimination, supporting some of the borough's most vulnerable residents to understand and exercise their rights whilst utilising the enforcement tool available to investigate offending. You’ll work closely with tenants, landlords, letting agents and partner organisations, using your knowledge of housing legislation to resolve disputes, prevent homelessness and take enforcement action where necessary. This is a varied and rewarding role that combines casework, investigation and advocacy. You’ll gather evidence, build cases against landlords and agents who fail to meet their legal responsibilities, and help drive improvements across the private rented sector. By taking a proactive approach to enforcement and tenant support, you’ll make a tangible difference to residents’ lives while contributing to Camden’s commitment to tackling housing inequality and creating safer communities.
All About You
You are passionate about ensuring everyone has access to a decent, safe and secure home and are motivated by the opportunity to make a real difference to residents' lives. With experience in housing enforcement, tenancy relations or a similar regulatory environment, you have a good understanding of housing legislation and the practical application of enforcement powers, particularly in relation to unlawful eviction, harassment and tenant protections. You are confident investigating complex cases, gathering and assessing evidence, managing competing priorities and supporting legal proceedings where necessary. An effective communicator, you can build positive relationships with tenants, landlords, managing agents and partner organisations, while remaining professional and resilient when dealing with challenging situations. You can explain legal requirements clearly, negotiate effectively and take a balanced, customer-focused approach to resolving disputes. Comfortable working independently as well as collaboratively within a team, you are highly organised, adaptable and committed to delivering high-quality outcomes. Strong IT skills, attention to detail and a proactive approach to learning and professional development will help you succeed in this rewarding role.
What We Offer
At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.
Inclusion and Belonging
At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed.
Asking for Adjustments
At Camden, we are committed to making our recruitment process barrier-free and accessible for everyone. If you need us to do something differently during the application, interview or assessment process, just let us know and we will support you. This could include providing information in an alternative format, extra time in assessments, or adjustments for disabled, neurodiverse or long-term health conditions.
Anonymised Application
In keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.
Tenancy Enforcement Officer in London employer: London Borough of Camden
The London Borough of Camden is an exceptional employer, offering a dynamic work environment where you can make a real difference in the lives of private renters. With a strong commitment to employee development and a collaborative culture, you will have access to ongoing training and growth opportunities while working alongside passionate professionals dedicated to upholding housing rights. Located in the vibrant heart of London, this role not only provides meaningful work but also the chance to engage with diverse communities and drive impactful change.
StudySmarter Expert Advice🤫
We think this is how you could land Tenancy Enforcement Officer in London
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Tenancy Enforcement Officer in London
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at London Borough of Camden
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from London Borough of Camden.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show London Borough of Camden that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
