At a Glance
- Tasks: Lead and optimise housing services while supporting a dedicated team.
- Company: Join Camden, a forward-thinking organisation focused on community and social change.
- Benefits: Enjoy flexible working, generous leave, and a supportive work environment.
- Other info: Inclusive recruitment process with support for all applicants.
- Why this job: Make a real difference in residents' lives and drive positive change in your community.
- Qualifications: Experience in housing management and strong leadership skills required.
The predicted salary is between 50537 - 57583 £ per year.
Salary: £50,537 - £57,583
Grade: Level 4 Zone 2
Location: Holmes Road Depot, NW5 3AP
Contract: Permanent
Hours: Full Time (36 hours)
Closing Date: Friday 24th July at 23:56
About Camden
Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind.
Key Responsibilities
The Neighbourhood Housing Manager will oversee and optimise the day‑to‑day operations within a defined area and provide line management to Neighbourhood Housing Officers who deliver housing services across our estates. The role requires embedding a culture of respect and relational practice, placing residents at the centre, acting as a role model for behaviours, and ensuring services are delivered consistently, fairly, and in line with policy.
Qualifications and Experience
- Experience managing housing, neighbourhood or customer‑facing services.
- Proven ability to build strong relationships with residents, partners and stakeholders and drive continuous improvement.
- Excellent decision‑making, risk management and performance ownership skills.
- Commitment to resident‑centric service delivery and continuous improvement.
- Strong leadership skills: ability to inspire, support and motivate a team.
Benefits
- Flexible working
- 27 days annual leave plus bank holidays
- Family leave
- Loan schemes
- Staff networks
- Pensions scheme
Inclusion and Belonging
Camden welcomes applications from all parts of the community, particularly from Black, Asian and other ethnic heritage communities, LGBTQ+ individuals, disabled and neurodiverse people, survivors of domestic abuse and those from lower socio‑economic backgrounds or with caring responsibilities. The organisation is committed to providing the support, adjustments and flexibility needed.
Adjustments
The recruitment process is barrier‑free and accessible for everyone. Applicants can request adjustments such as alternative formats, extra time or other supports. Contact 020 7974 6655.
Anonymous Application
In keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.
Neighbourhood Services Manager in London employer: LONDON BOROUGH OF CAMDEN
The London Borough of Camden is an exceptional employer, offering a supportive and dynamic work environment for Senior Social Workers. With a strong commitment to employee development, flexible working arrangements, and a vibrant team culture, you will have the opportunity to make a meaningful impact in the lives of children and families in Greater London. Join us to be part of a dedicated team that values your expertise and fosters professional growth.
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