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- Tasks: Support communities by delivering housing services and preventing homelessness.
- Company: Camden, a forward-thinking organisation focused on social equality.
- Benefits: Flexible working, 27 days leave, family leave, and pension scheme.
- Other info: Inclusive workplace welcoming diverse backgrounds and experiences.
- Why this job: Make a real difference in people's lives and strengthen communities.
- Qualifications: Passion for housing equality and strong communication skills.
The predicted salary is between 42221 - 47940 £ per year.
Salary: £42,221 - £47,940
Grade: Level 3 Zone 2
Location: 5 Pancras Square, N1C 4AG
Contract Type: Permanent x 4 / Fixed Term x 2
Hours: Full Time (36 hours)
Closing Date: Sunday 17th May at 23:59
About Camden
Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind.
How You’ll Be Involved
The vision for Housing Services is to work closely with neighbourhoods and communities to continuously improve services alongside those who rely on them. By delivering services that are informed, responsive, and people‑centred, Housing Services plays a vital role in preventing homelessness and providing safe, secure, and sustainable homes, supporting Camden’s commitment to social equality and positive outcomes for residents. As a Neighbourhood Housing Officer, you will play a key role in delivering these services, acting as a role model for our behaviours by embedding a culture of respect and relational practice. With residents at the heart of everything you do, this role offers a meaningful opportunity to make a positive impact on Camden’s neighbourhoods and communities. The job requires officers to be in the office a minimum of three days a week. This post is exempt from the Rehabilitation of Offenders Act and will require an Enhanced DBS.
All About You
This role would suit someone who cares deeply about people, communities, and housing equality and is motivated by making a positive difference to residents’ lives. As a Neighbourhood Housing Officer, you will enjoy working proactively, building strong relationships, and finding solutions early, particularly for people who may need additional support. You communicate clearly and kindly, work well with others across teams and partner organisations, and believe services should be accessible, inclusive, and resident‑focused. You’re confident using systems to keep accurate records, open to learning, and committed to working in a respectful, trauma‑informed way that reflects Camden’s values. Above all, you believe housing is about more than bricks and mortar; it’s about helping people feel safe, supported, and part of their community.
What We Offer
At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave plus bank holidays. We also offer family leave, loan schemes and access to our staff networks. We also have a pension scheme.
Inclusion and Belonging
At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio‑economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed.
Anonymised Application
In keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.
Neighbourhood Housing Officer in London employer: LONDON BOROUGH OF CAMDEN
Contact Detail:
LONDON BOROUGH OF CAMDEN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Neighbourhood Housing Officer in London
✨Tip Number 1
Get to know Camden's values and mission inside out. When you walk into that interview, show us how your passion for community and housing equality aligns with what we stand for. It’s all about making a connection!
✨Tip Number 2
Practice your people skills! As a Neighbourhood Housing Officer, you'll be working closely with residents. Role-play common scenarios with a friend or family member to boost your confidence in handling tricky conversations.
✨Tip Number 3
Don’t just focus on your qualifications; share your personal experiences that demonstrate your commitment to social equality. We want to hear about times you've made a difference in your community or helped someone in need.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team and making a positive impact in Camden.
We think you need these skills to ace Neighbourhood Housing Officer in London
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the role of a Neighbourhood Housing Officer. Familiarise yourself with Camden's values and how they relate to housing equality and community support. This will help you tailor your application to show that you’re the perfect fit!
Be Personal: We want to hear your story! Share your experiences and motivations for wanting to work in this role. Highlight any relevant skills or experiences that demonstrate your commitment to making a positive impact on residents' lives.
Keep It Clear and Concise: While we love a good story, make sure your application is easy to read. Use clear language and avoid jargon. Stick to the point and ensure you answer any specific questions in the job description directly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to the right people. Plus, you’ll find all the details you need about the role and the application process there.
How to prepare for a job interview at LONDON BOROUGH OF CAMDEN
✨Know Camden's Vision
Before your interview, take some time to understand Camden's commitment to social equality and community engagement. Familiarise yourself with their recent initiatives and how they aim to improve residents' lives. This will show your genuine interest in the role and align your values with theirs.
✨Showcase Your People Skills
As a Neighbourhood Housing Officer, building strong relationships is key. Prepare examples from your past experiences where you've successfully engaged with communities or resolved conflicts. Highlight your ability to communicate clearly and kindly, as this is crucial for the role.
✨Demonstrate Problem-Solving Abilities
Think of specific situations where you identified issues early and implemented solutions, especially for those needing extra support. Be ready to discuss how you approach challenges and your proactive mindset, as this aligns perfectly with Camden's focus on preventing homelessness.
✨Embrace Inclusivity
Camden values diversity and inclusion, so be prepared to discuss how you can contribute to creating an inclusive environment. Share your thoughts on trauma-informed practices and how you would ensure services are accessible and resident-focused, reflecting Camden’s core values.