Mental Health Referrals Coordinator in London

Mental Health Referrals Coordinator in London

London Full-Time 47525 - 54056 £ / year (est.) On-site
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At a Glance

  • Tasks: Coordinate mental health referrals and support vulnerable residents in Camden.
  • Company: Join Camden, a community-focused organisation driving social change.
  • Benefits: Enjoy flexible working, 27 days leave, and a fantastic pension scheme.
  • Other info: Be part of a diverse team committed to continuous improvement and community wellbeing.
  • Why this job: Make a real difference in people's lives while promoting equality and inclusion.
  • Qualifications: Passion for mental health support and strong communication skills required.

The predicted salary is between 47525 - 54056 £ per year.

Salary: £47,525 - £54,056

Grade: Level 4 Zone 1

Location: 5 Pancras Square, N1C 4AG

Contract Type: Permanent

Hours: Full Time (36 hours)

Closing Date: Tuesday 17th November 2026 at 23:59

About Camden

Camden is changing on the inside to make life better for everyone. Our residents and communities are at the heart of everything we do. We’re home to the most important conversations happening today and we’re making radical social change a reality, so that nobody gets left behind. Here’s where you can help decide a better future for us all.

How You’ll Be Involved

As a Mental Health Pathway Referrals Co-ordinator, you will play a vital role in helping some of Camden’s most vulnerable residents access the housing and support they need to live independently and thrive within their communities. Working as part of the Pathways Move On Team, you will coordinate referrals into specialist mental health supported housing, working closely with housing, health and support partners to ensure people can move into appropriate accommodation as quickly as possible. Combining operational delivery with partnership working, you will help develop move-on opportunities, prevent homelessness, and support positive outcomes for residents with severe and enduring mental health needs, making a meaningful difference to people’s lives at key moments of change.

This post is exempt from the Rehabilitation of Offenders Act and will require a Basic DBS.

All About You

We’re looking for someone who shares our ambition to make Camden the best place to live and work and who is passionate about delivering services that put residents first. You will bring a caring, proactive and collaborative approach, with the ability to build positive relationships across housing, health and support services to achieve the best outcomes for residents. You’ll be confident communicating with people from a wide range of backgrounds, able to manage sensitive situations with empathy, and committed to making services accessible, inclusive and responsive to individual needs. Comfortable using systems and data to support effective decision-making, you will have strong organisational skills and a commitment to continuous improvement. Most importantly, you will share Camden’s values, champion equality, diversity and inclusion, and be dedicated to helping residents access the support, housing and opportunities they need to live independently and thrive.

What We Offer

From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work-life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.

Inclusion and Belonging

At Camden, we want every colleague to feel they belong and can thrive. We welcome applications from all parts of our community, and particularly encourage people from Black, Asian and Other Ethnic Heritage communities, LGBTQ+ people, disabled and neurodiverse people, survivors of domestic abuse, and those from lower socio-economic backgrounds or with care experience. We know that different voices and perspectives make us stronger, and we are committed to providing the support, adjustments and flexibility people need to succeed.

Asking for Adjustments

At Camden, we are committed to making our recruitment process barrier-free and accessible for everyone. If you need us to do something differently during the application, interview or assessment process, just let us know and we will support you. This could include providing information in an alternative format, extra time in assessments, or adjustments for disabled, neurodiverse or long-term health conditions.

Please contact us on [contact details], or by post to 5 Pancras Square, London, N1C 4AG. We’ll work with you to make sure the process works for you.

Anonymised Application

In keeping with Camden’s commitment to inclusion, the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.

Mental Health Referrals Coordinator in London employer: London Borough of Camden

The London Borough of Camden is an exceptional employer, offering a dynamic work environment where you can make a real difference in the lives of private renters. With a strong commitment to employee development and a collaborative culture, you will have access to ongoing training and growth opportunities while working alongside passionate professionals dedicated to upholding housing rights. Located in the vibrant heart of London, this role not only provides meaningful work but also the chance to engage with diverse communities and drive impactful change.

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Contact Details:

London Borough of Camden Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Mental Health Referrals Coordinator in London

✨Dive into Local Community Groups

Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at London Borough of Camden.

✨Attend Social Work Events and Workshops

Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from London Borough of Camden!

✨Showcase Your Passion and Expertise

Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like London Borough of Camden, will notice your enthusiasm!

✨Leverage Your Network

Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at London Borough of Camden or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.

We think you need these skills to ace Mental Health Referrals Coordinator in London

Communication Skills
Problem-Solving Skills
Teamwork
Time Management
Adaptability
Flexibility
Compassion

Some tips for your application 🫡

Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.

Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!

Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!

Tailor Your Application to London Borough of Camden:Before hitting send, make sure to tailor your application specifically to London Borough of Camden! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!

How to prepare for a job interview at London Borough of Camden

✨Understanding the Role of Empathy

In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.

✨Demonstrating Knowledge of Frameworks

Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.

✨Showcasing Your Multi-Disciplinary Skills

In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.

✨Preparing for Scenario-Based Questions

Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.