At a Glance
- Tasks: Manage insurance claims and provide risk advice to support decision-making.
- Company: Camden Council, dedicated to creating a thriving community.
- Benefits: Flexible working, 27 days leave, family leave, and a great pension scheme.
- Other info: Inclusive workplace welcoming diverse applicants for a fair representation.
- Why this job: Join a team making a real impact on community safety and well-being.
- Qualifications: Strong communication skills and experience in claims management.
The predicted salary is between 40500 - 49500 £ per year.
Salary: £40,208
Grade: Level 3, Zone 1
Location: 5 Pancras Square, London, N1C 4AG
Contract Type: Permanent
Hours: 36, Full Time
Closing Date: Tuesday 06 October 2026; 23:55
About Camden
Camden is building somewhere everyone can thrive, by making our borough the best place to live, work, study and visit. Because, we’re not just home to UK’s fast-growing economy. We’re home to the most important conversations happening today.
What You’ll Be Doing / How You’ll Be Involved
This is an exciting opportunity to contribute to the development of a best-in-class Insurance service that will serve as a centre of excellence for the Council. The role will be responsible and accountable for a portfolio of claims from both internal and external customers with differing levels of complexity. To actively support the Council’s risk management philosophy by promoting best practice in managing risks recognising that insurance is not the full solution to protecting the Council’s activities & assets. The post holder will be an important link to the services in order to provide insurance and risk advice based on the lessons learnt from previous claims and incidents and enable them to make risk informed decisions.
All About You
You will have excellent written and spoken communication skills that will enable you to write reports and maintain strong relationships with both internal and external stakeholders. You will feel confident providing guidance and support across the organisation and with decision making, investigating and negotiating settlements on complex claims. You will deputise for the Insurance Manager and Senior Insurance Officer and lead on insurance development projects as requested.
What We Offer
At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.
Inclusion and Diversity
We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.
Anonymised Application
In keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.
Asking for Adjustments
Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us.
Insurance Officer in London employer: London Borough of Camden
The London Borough of Camden is an exceptional employer, offering a dynamic work environment where you can make a real difference in the lives of private renters. With a strong commitment to employee development and a collaborative culture, you will have access to ongoing training and growth opportunities while working alongside passionate professionals dedicated to upholding housing rights. Located in the vibrant heart of London, this role not only provides meaningful work but also the chance to engage with diverse communities and drive impactful change.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Officer in London
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like London Borough of Camden). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like London Borough of Camden. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Insurance Officer in London
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at London Borough of Camden.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at London Borough of Camden. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at London Borough of Camden
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at London Borough of Camden to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at London Borough of Camden, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding London Borough of Camden's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
