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- Tasks: Lead housing reviews and improve services while ensuring legal compliance.
- Company: Join Camden, a progressive borough focused on social change and community well-being.
- Benefits: Enjoy flexible working, 27 days leave, family leave, and a fantastic pension scheme.
- Why this job: Make a real impact on housing equity and community welfare in a supportive environment.
- Qualifications: Experience in housing or legal services with strong knowledge of relevant laws required.
- Other info: We encourage diverse applicants to help us create an inclusive workforce.
The predicted salary is between 42000 - 55000 ÂŁ per year.
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Housing Needs Review & Improvement Manager (Job number: 3609)
Salary: ÂŁ48,969
Grade: Level 4 Zone 2
Location: 5 Pancras Square, N1C 4AGContract Type: Permanent
Hours: 36 per week,full time
Closing Date: Monday 7^th July at 23:55
About Camden
Camden is building a borough where everyone can thrive. We\’re home to radical social change, progressive values, and big ambitions and housing is at the heart of our mission. We’re working closely with our communities to ensure access to safe, secure, and sustainable homes for all. We’re looking for a committed and experienced professional to lead our statutory housing review function and help drive improvement across our housing services.
The Role
As the Housing Needs Review & Improvement Manager you will lead Camden’s housing review service, overseeing statutory reviews and legal challenges under Parts 6 and 7 of the Housing Act 1996. You will represent the Council in court, liaise with legal teams, and ensure decisions are legally robust and compliant.
This is a strategic leadership role. You will manage and develop a team of review officers, champion service improvement, and shape policy in response to legal precedent and resident feedback. You will work closely with legal services, housing teams, elected members, and the ombudsman. You\’ll also lead on data analysis, training, and quality assurance, using insights to strengthen delivery across the housing service.
About You
You bring substantial experience in housing, homelessness, or legal services, with strong knowledge of Parts 6 and 7 of the Housing Act and related case law. You understand administrative law, safeguarding, and housing allocations. You have proven leadership experience, including managing staff, guiding performance, and improving service standards.
You are confident representing the Council in legal proceedings, producing high quality written decisions, and training others on good practice. You are a collaborative, resident-focused professional with a passion for equity, inclusion, and better housing outcomes.
To view the Job Profile, please CLICK HERE or copy and paste the below in to your browser:
We Offer
At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.
Visit \’ for more details.
Inclusion and Diversity
We want Camden Council to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equalities and justice remains at the heart of everything we do.To discover more about Camden and our commitment towards diversity, equality and safeguarding, please visit \’ for more details.
Anonymised Application– in keeping with Camden’s commitment to inclusion the recruitment to this role is anonymised and supports the objective of reducing the impact of unconscious bias.Asking for Adjustments
Camden is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neuro diverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us on 020 7974 6655, at or post to 5 Pancras Square, London, N1C 4AG.
Seniority level
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Seniority level
Not Applicable
Employment type
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Full-time
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Management and Manufacturing
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Government Administration
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Housing Needs Improvement Manager employer: LONDON BOROUGH OF CAMDEN
Contact Detail:
LONDON BOROUGH OF CAMDEN Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Needs Improvement Manager
✨Tip Number 1
Familiarise yourself with the Housing Act 1996, particularly Parts 6 and 7. Understanding the legal framework will not only help you in interviews but also demonstrate your commitment to the role and your ability to navigate complex legal challenges.
✨Tip Number 2
Network with professionals in the housing sector, especially those who have experience with statutory reviews and legal proceedings. Engaging with others in the field can provide valuable insights and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss your leadership style and experiences in managing teams. Be ready to share specific examples of how you've improved service standards or driven change in previous roles, as this is crucial for a strategic leadership position.
✨Tip Number 4
Showcase your passion for equity and inclusion in housing services during your interactions. Camden values diversity and a resident-focused approach, so be prepared to discuss how you can contribute to these goals within the organisation.
We think you need these skills to ace Housing Needs Improvement Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Housing Needs Improvement Manager position. Tailor your application to highlight relevant experience in housing, legal services, and leadership.
Highlight Relevant Experience: Emphasise your substantial experience in housing, homelessness, or legal services. Provide specific examples of how you've managed teams, improved service standards, and navigated legal challenges under the Housing Act.
Focus on Inclusion and Diversity: Since Camden values diversity and inclusion, mention any relevant experiences that demonstrate your commitment to equity and how you can contribute to a diverse workforce. This could include working with underrepresented communities or promoting inclusive practices.
Craft a Strong Cover Letter: Write a compelling cover letter that connects your skills and experiences to the role. Use this opportunity to express your passion for improving housing outcomes and your understanding of the legal framework surrounding housing needs.
How to prepare for a job interview at LONDON BOROUGH OF CAMDEN
✨Understand the Housing Act
Make sure you have a solid grasp of Parts 6 and 7 of the Housing Act 1996. Be prepared to discuss how your knowledge can help in overseeing statutory reviews and legal challenges, as this will be crucial for the role.
✨Showcase Leadership Experience
Highlight your previous leadership roles and how you've successfully managed teams. Be ready to provide examples of how you've improved service standards and guided performance, as this is a key aspect of the position.
✨Prepare for Legal Scenarios
Since you'll be representing the Council in court, think about potential legal scenarios you might face. Prepare to discuss how you would handle these situations and ensure decisions are legally robust and compliant.
✨Emphasise Collaboration and Inclusion
Camden values equity and inclusion, so be sure to express your commitment to these principles. Share examples of how you've worked collaboratively with diverse teams and communities to achieve better housing outcomes.
